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I have a troy 512 plus micr printer that I am trying to network with a desktop and laptop that both use Windows Vista. I got the troy printer used and did not receive the CD or instruction manual. I can not get mt desktop to recognize the troy. Also, how do tell if there's toner in the printer?

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Hello,

My name is Brian McMillen and I am a Technical Support Representative with TROY Group, Inc. You will find the drivers and support files for our products at our website: http://www.troygroup.com/support/discontinued.aspx. Currently, however, the TROY fonts will not work with Vista. We have spoken with Microsoft in regards to this issue and Microsoft should have this resolved with the Service Pack 2 update for Vista/Server 2008. If you need further support, please feel free to contact me by calling 800-633-2266 x 218 or via email to bmcmillen@troygroup.com.

Regards,

Brian

Posted on Mar 23, 2009

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