Question about Proscan 32LA30Q Television

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Dvd won't take in dvd model 32lb30QD

I bought from sears two months ago and never used dvd. I tried to put dvd in and it won't take in. I pushed eject on side of tv and it won't work.

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  • bres381 Feb 17, 2009

    We have the same problem, just bought tv/dvd combo today for the Proscan 37LB30QD. It won't take a dvd, seems as though there is something in the dvd player, but eject does nothing. Can't find a manual that indicates how to trouble shoot this.

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You are having a problem with the dvd loading mechanism. the unit is malfunctioning and need to be taken to a service center for servicing.The mechanism needs a adjustment and recalibration.You can find customer support for PROSCAN on their website.www.oncorpus.com. Go to the customer support section and ask them to tell you, where to find a service center to fix the problem.You can also call their customer support telephone number. 1-877-722-4388. Tell them the model number of your television and the problem you are having with the dvd player. They should be able to tell where to take it for service. I hope this information helps you with your problem.

Posted on May 21, 2009

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