Question about Dyson DC15 Animal Bagless Upright Cyclonic Vacuum

3 Answers

Dyson vacuum sucks (haha) but doesn't spin

Brushbar doesn't spin though good vacuum.
Have taken apart. No belt. Brushbar is driven directly by
Johnson U-5640 motor. http://www.johnsonelectric.com/mediando/index.php?IdProduct=525&IdTreeGroup=49
Motor is 120 VAC nominal drive, but motor output of circuitboard,
Dyson prt no. 09513, is only 15 VAC. Is something on circuitboard blown
and how can I get a new one ? Dyson repair and support webpge for this model doe not work.

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This should be your focus,But I would sugest replacing the PCB For about $35

Dyson vacuum sucks (haha) but doesn't spin - c2e0a0f.jpg

Posted on Feb 01, 2009

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Hi there
Try Dyson's UK support website here:

http://www.dyson.co.uk/store/parts.asp?model=PARTS_DC15

Good luck and thanks for using Fixya!!!

Posted on Feb 01, 2009

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Welcome to Fixya! You have a Broken belt. when removin the cover to replace the belt make sure you dont break the plastic. its thin and breaks easily. Please Rate My Response! Thanks!

Posted on Feb 01, 2009

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Posted on Jan 02, 2017

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1 Answer

Dyson DC07 belt change has resulted in very noisy vacuum!


Hi I agree with the first 2 solutions above but not the 3rd one.
If you have suction coming through the hose when the machine is in upright position then the u bend has nothing to do with this problem.

Right so ... The belt snapped.

The answer to you question is "why did the belt snap" its true that it could just be old age but its more likely to have been caused by a foreign object being sooked up.

How the belt/brushbar/motor interact

Your belt simply connects the motor to the brushbar know as Direct Drive. If an object get inside the space between the motor and the brushbar or if it can jam the brushbar then this will cause the rubber to burn. The motor will keep spinning and the belt wont be able to so will snap.

So its easy to see that the belt has snapped and people just think "'oh the belt has snapped"

You might wonder where im coming from here.

Anyway because the brushbar got jammed it may also have been buckled slighty either as a result of the foreign object causing it to stop suddenly from spinning at high speed or/and the result of the heat build up.

The rattling noise you now find your Dyson making is more than likely because your brushbar is buckled and when it spins the bristles are hitting the housing unit.

Your belt will snap again unless you replace the brushbar

Apr 10, 2013 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Brush doesnt turn


Look for the reset button on the side of the brushbar housing - there should be a red sticker and a red button. Push it once. It's
not gonna stay depressed, it's gonna pop right out - that's normal.
- Step on the red pedal on the back
- Turn the machine on with the red power button
- Press the gray button next to the red power button - this is the ON/OFF switch for the brushbar - if it doesn't spin, press and hold the gray button down for 10 seconds
- If it still isn't spinning, remove the brushbar and make sure nothing is blocking it and withholding it from spinning
this link is for the manual..
http://media.dyson.com/downloads/UK/floorcare/Manuals/DC24_allfloors_uk.pdf

Sep 23, 2012 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

Dyson vacuum beater bar will not spin, belt is fine


Hi, Thanks for using FixYa! My name is Don/

I will try and help you solve your problem with your Dyson.

If your brushbar wont turn and the belt is definatley fitted correctly then there is a problem with the brushbar itself.


If the brushbar is old then they can be affected internally by clogging up.


Assuming you have the "Clutch" version of Dyson. This is one that has a spiral brushbar.

There are 2 types of brushbar, 1 for the Clutch Version and 1 for the Non Clutch version.

Either way you will need to replace the brushbar. Please watch the video....
http://www.youtube.com/watch?v=6BtlLNkQG08

Oct 16, 2010 | Dyson DC07 Animal Bagless Upright Cyclonic...

2 Answers

Brush doesn't spin


This model has Brush Control
The Brushbar can be turned off to protect rugs and delicate floors
You've either accidently turned the brushbar off or the belts broken

Apr 08, 2010 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

DC24. Why won't it turn on?


J Luke, it's not fully clear what the issue is - no power at all, or that the brush won't spin. The manual can be found here (
https://www.dyson.co.uk/medialibrary/Files/Dyson/Support/downloads/UK/floorcare/Manuals/DC24_Manual.pdf ) and a Dyson graphic for resetting the brushbar is here (
Reset brushbar ) A very common issue that a lot of people don't pick up on from a first perusal of the manual is that the brushbar will not spin when the vacuum is in a full upright position (this is what switches the suction over to the handle/wand, and no use spinning the brush with no suction, so it turns off). You may want to try again with the vacuum back inclined from upright. There are some models where part of resetting the brushbar after a blockage is to press the brushbar switch (grey switch next to main power switch according to forums, though not pointed out in the manuals) several times.

Other forums say that if something has actually failed, it's a PCB about 1% of the time and the actual brushbar motor the other 99%. That swap would go into a lot more detail than likely needed here.

Good Luck!

Dec 26, 2009 | Dyson Vacuums

1 Answer

The brushbar is not spinning.


Even though the belts are intact they can still be stretched and will not turn the brush. Here is a link to the belts you need:

Dyson DC14 Replacement Belts

Nov 24, 2009 | Dyson DC14 All floors Bagless Upright...

1 Answer

Brushbar not spinning


did you make sure that the dial is set to carpet if you have a dyson animal then the dial will be purple and on the right side or the vacuum make sure it is in the carpet posistion

Jun 24, 2009 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

Dyson Animal dc07 -- change belt


Read the manual -- available on the Dyson web site. Brushbar not spinning • Ensure brush control is set on carpets mode. Note: brushbar will only spin when the handle is reclined.

Dec 27, 2008 | Vacuums

3 Answers

Brush bar won't turn on


This is extremely embarrassing, but if I can save you some frustration, I'll gladly swallow the humble pill. I had the same problem, after vacuuming an area rug, the brushbar quit spinning. I let it cool to ambient temperature and tried again, thinking that the auxilliary motor that turns the brushbar may have overheated and tripped a thermal cutout. I even took the unit apart and inspected the brushbar motor to ensure the windings weren't damaged and that the brushes properly engaged the communtator.

Ready for the solution? There's a button right next to the power button that has a picture of a brushbar on it. Guess what it does? It turns the brushbar on and off. I cycled that switch, tried again, and: Ta-dah! It worked.

Oct 31, 2008 | Dyson DC17 Animal Bagless Upright Cyclonic...

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