Question about Microsoft Xbox 360 Console

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Death of X box console purchased 30.1.08

Xbox was purchased on 30.1.08. Today the green switch turned red and it will no longer work. The details are as follows: Date of manufacture: 1.11.07 Serial number: 421861674405. Product ID:91938541421861674405. As it is 2 days over 1 year since it was purchased, we wondered if there was any help we could get. The item was purchased from Argos - we no longer have a receipt, sadly but on my bank records I paid for the item with a cheque on 30.1.09 and gave it as a present to my son the following day.

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Carollesly, you can send the xbox away and get a brand new Xbox 360 console in exchange. All you have to do is pay for the postage. Contact the following numbers and they should be able to give you all the help you need!

Here are the Telephone details,
0800 587 1102
or +44 20 7365 9792 from a mobile phone
Hearing Impaired (TTY device):
0800 587 1103

If this is of no help all i can recommend to you is to go onto 'google' and type this in "Xbox 360 contact". Then it will come up first result 'Contact us' then click on that.

May i also add a bit of helpful advice to either you or your son, about once a month just clean the console with the hoover to get rid of dust build up and to have the console somewhere where it isn't hot as that can cause the 'Red ring of death' which your sons console has experienced.

Best of luck,

Posted on Feb 02, 2009


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Posted on Jan 02, 2017


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