Question about KitchenAid KHMS155LSS 1000 Watts Microwave Oven
Hi - this microwave is about 3 years old. About a week ago:
- It went into CLOCK SET mode by itself. It appears locked there. I can't set the clock or anything. The keys aren't responsive.
- I unplugged a few times, sometimes it says "-- F2 --", and sometimes it doesn't and goes back into CLOCK SET mode
I'm trying to figure out if there's something I can do to fix it, or if I need to get new parts, and if so, do I need just a new control panel, or also a new electrical board.
F2 on a newer Whirlpool / Kitchenaid microwaves means you have a shorted keypad.
If and when an oven is coming on or doing anything by itself, this is very dangerous and can result in a fire.
So until it is repaired, please leave it unplugged or leave the door open when it's not in use, and please do not leave it running unattended.
If you (or someone you know) might want to replace it yourself, I have uploaded a handy guide with pictures showing you what's typically involved.
You can usually find helpful exploded view diagrams and order parts by entering your full model number here.
There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.
If you would like to have us do this repair for you, we do that for $39.95 plus part costs.
But please note that for some models, the membrane keypad is not available as a separate part, so you would have to order the control panel frame which comes with a new keypad.
In this case, you simply move your circuit board into the new frame.
At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.
Feel free to contact me directly (and please remind me of your full model number from the tag on the unit) for more information & help.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
William E. Miller, AS-EET
Posted on Feb 08, 2009
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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