Question about HP OfficeJet 7310 All-In-One InkJet Printer

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HP 7310 All-In-One giving a dark line one scans and copies

When I scan or copy a page on my HP 7310 I get a dark vertical line on the output. I get the same result when I put the original on the glass or feed it view the top document feeder. There is no problem when I print a document from the printer. I'm guessing that the moving scanner in the printer is dirty. Is this the possible solution and if so, how can I clean it?

Thanks

Craig

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  • craiga_45 Feb 05, 2009

    Hello. Does anyone know how to clean the moving scanner in the HP 7310?



    Thanks

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I had the same problem but figured it out. Both sections of the top of the printer open and under the left side there is a separate "scanner window" that you can't see unless you open that side. lift your regular scan tray and then pull the left side up (it opens out to the left) and then left the piece that is under it. You should be able to see the thin scanner window. You can clean it with rubbing alcohol or even windex.

Posted on Feb 12, 2009

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How do I fix this


Vertical Bands, Lines, or Streaks in Copies, Faxes, or Scans

support.hp.com/us-en/document/c02881567
Figure : Sample output with vertical colored bands or lines ... Remove any paper from the automatic document feeder (ADF) tray. ... To protect the scanner, do not spray the glass cleaner directly on the glass. .... determine if your printer is still under warranty, and then Contact HP Support to schedule a repair or replacement.

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? 2:10
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Feb 17, 2010 - Uploaded by Wayne Springer
When you make copies on your copy machine, does it ever leave a black vertical line ... QLS ' How to Eliminate Vertical Linesfrom Scans, Copies & Faxes ... Part 2- Fix or repair color laser printer with fading, light print, or lines ...

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I have a HP Laserjet 3015 fax machine connected to a phone line but not a computer. When I send a fax or make a copy a dark vertical line appears on each page. Incoming faxes print with no line. I have...


The fax scanning unit/encoder is dirty.

The fax scanning unit is like a camera. It take a picture of the document.

The glass plate is dirty and you may purchase a FAX CLEANING SHEET.

Officedepot

http://www.officedepot.com/a/products/470251/Office-Depot-Laser-Printer-Cleaning-Sheets/

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Give your unit a good cleaning and let me know.


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See if your vertical lines issue is addressed on this page.

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hi,

I just want to know that which did you try to use to scan. is that by using the ADF (automatic document feeder) or using the scanner glass?

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