Question about Samsung Blackjack SGH-I607 Smartphone

1 Answer

My windows media player is i think corrupted

It wont play and windows media fils so none of my ringtones work? can this be fixed or has anyone herd of this happening?

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  • jennigirl41 Feb 11, 2009

    I am having the same problem!!! It keeps telling me my ringtones are corrupted. Now my phone won't ring, my texts wont notify me and my alarm won't work! Help!

  • Anonymous Feb 12, 2009

    my phone's doing this too! HELPPPP

  • Anonymous Feb 15, 2009

    i have the same exact problem. my ringtones wont work, it wont notify me when i get a text or download my multimedia messages and my media play wont even open at all.

  • Anonymous Feb 15, 2009

    i have the exact same problem! my ringtones wont work, it wont notify me when i get a text message or even let me download my multimedia messages. my media player wont even open at all. i tried taking the battery out but it didnt work

  • Anonymous Feb 15, 2009

    i have the same problem! it wont play my ringtones , it doesnt notify me when i get a text or even let me download multimedia messages. the media player wont even open.
    i tried taking the battery out but it didnt work

  • Anonymous Feb 21, 2009

    I have the exact problem everyone else is having. If anyone finds a solution please email me at

  • jsn1901 Feb 21, 2009

    Same thing happened to me. If anyone finds the solution please email me at

  • Anonymous Feb 25, 2009

    i have the same exact problem. my ringtones wont work, it wont notify me when i get a text or download my multimedia messages and my media play wont even open at all.

  • Anonymous Mar 02, 2009

    The windows media player wont open, and it wont play my ringtones it says its corrupted how can i fix it?

  • Anonymous Mar 03, 2009

    Soft reset didn't work

  • Anonymous Mar 04, 2009

    My phone just started doing this today. It also tells me that my ringtones are corrupt and cannot be played. These are the ringtones that came with the phone, so they aren't ones I downloaded that have issues.


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  • 22 Answers

Have you tried a soft reset? With the phone on, remove the battery...put the battery back, restart the phone and see if that corrects your problem.

Posted on Feb 09, 2009

  • Nick Griggs Jun 20, 2009



    /* Style Definitions */
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    mso-padding-alt:0in 5.4pt 0in 5.4pt;
    font-family:"Times New Roman";}

    How to hard reset your
    blackjack 2

    1. before powering
    on with the button on top of the phone hold down the Up key on the direction
    pad/dial and while holding this down push the power button on top of the phone

    2. a screen will
    come up asking you do you want to reset
    the phone back to factory settings

    3. follow the
    prompts saying yes and there you have it your done, you can finally get back
    into your phone


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1 Answer

My windows media player wont work and all my ringtones do not work either

my window media is not working and want to fix it so help me thanks

Feb 03, 2010 | Samsung Ace SPH-i325

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Windows media player on my MotoQ has disappeared. Speakerphone works. It will not play any sounds. No ringtones or mp3s. Can't find Windows media player. Any ideas?

I can help you with your MotoQ.

Your system software / firmware has become corrupted. You need to download and install replacement firmware for your phone. You need to choose the correct firmware for your exact model and service provider / carrier for it to work.

I wrote fixya tip on how to do this a few months ago, the links are below. But don't use the verizon firmware unless verizon is your carrier - get your carriers firmware from Motorola's MotoQ website.

Or, just take it into your service providers store and get them to do it.

I hope that helps.
Motorola MotoQ Manual Download
Motorola MotoQ Update Manual Download
Motorola MotoQ Verizon Firmware Update Download

Nov 09, 2009 | Motorola Mobility Moto Q

1 Answer

My windows media player could not open. No ringtones. It said the files corrupted.

There is nothing you can do.Corrupted files are natures way of saying that you are screwed.These files are a easy virus gateway.They sit,take up hard drive space,and have no protection.WMP should boot right on back up once you have deleted these files.Sorry for your files and hope it helped.

Oct 19, 2009 | HTC P3300 Smartphone

2 Answers

My media player wont open and everytime i try to listen to a song or watch a video it wont work. I can't even set the songs as ringtones. Can u help?

I work for AT&T and have seen this problem on a few BlackJack II's. The way to fix it is to do a master reset on the phone. This will allow it to play again...BE SURE TO BACK UP YOUR CONTACTS AND FILES BECAUSE THESE WILL BE DELETED!! Other than that, it will fix your problems!

You can reset your phone’s settings and clear all added
data from memory.
Resetting the Phone
1. On the Home screen, press the Start soft key
2. Select Settings > More… > Security > More… > Reset.
3. Enter the reset password and press the Done soft key. The default password is 0000.
4. Press the Yes soft key to confirm. The phone resets and reboots itself

Sep 20, 2009 | Samsung BlackJack II Smartphone

1 Answer

I have no sound when using media player. I can listen to my audio if selecting them through ringtones and the phone plays them when recieving a call but if I go to listen to any of my audio through the...

I reset the phone and the media player works now...
(turned phone off and held the up arrow up on the directinal pad while I turned it back on. Then press "1" to reset phone.)
Although I lost all my settings and contacts that were not saved to the sim card, I can listen to the media player again.

Jul 17, 2009 | Samsung Blackjack SGH-I607 Smartphone

1 Answer

Media player and all media files corrupted on black jack II

all i can say is that its karma coming back at you you piece of ****

Apr 27, 2009 | Samsung BlackJack II Smartphone

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Best way I have found is to use explorer and browse into your mobile device and search for a folder called "volatile". I copied every wierd looking folder that started with XME or such. There were like 999 of them on my phone. Once they were removed, everything went back to normal!

Mar 13, 2009 | Samsung BlackJack Smartphone

1 Answer

Files corrupted on my blackjack 2

I had to hard reset mine to fix the problem. this thread has a way to do that on it.

if you are worried about losing everything on your phone just sync it up with your computer and it will save all your contacts and pictures/music so after the reset you can put them back on your phone.

Dec 09, 2008 | Samsung BlackJack II Smartphone

1 Answer

Tmobile wing windows media player wont open

try a soft reset.......if this does not work.......then a hard reset, BACK UP FILES BEFORE HARD RESET.......if none of this helps then back to HTC service center it goes.

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take all data-backup & get a hard-reset... if you have a virus checking application, check your device for virus/bug ; you can get virus checking applications free from the web for your PDAs... Hard-rest will solve your problems... be sure to take your backup of data & contacts...

Aug 26, 2008 | HTC Touch P3450 Smartphone

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