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Some toshiba laptops have trouble with the touchpad locking up. I have tried using a wireless mouse and it has helped whenever the touchpad locks up. to unlock (I'm assuming you mean log in) you can click space instead of using the mouse.
This happened to me and I used a mouse - couldn't figure it out. Was using the 'users guide - link from the desktop and clicked on the troubleshooting guide. It mentioned a touchpad lock was included on 'some models' So I scanned my keyboard and found nothing. I noticed that there was a picture lit up at the top of the keyboard - above the buttons. It's a rectangle with a hand pointing a finger over it. It's right where it shows you when your hard drive is accessed, cap's are on, etc. It doesn't seem like a button but when you touch this picture it toggles the keyboard on and off. This is the second time I had this problem - thank goodness I finally figured it out. Gateway should tell you where the buttons are cause they don't look like buttons - only like indicators
Yes you can check and see if it is disabled. Just click on Start>Control Panel, the depending on what operating system you are using it will be under Mouse or Pointing Device. Click on that to open and it will tell you if it is disabled. If it is not disabled then send me a comment and we'll try something else.
Check to see that the program is still installed that manages that feature:
If it still exists, you need to run that EXE to get scrolling back. To make sure this happens automatically at start-up, add a shortcut to the "StartUp" menu of Programs\All Users, or run msconfig and ensure it is enabled in the Startup section.
If it does not exist, you need to reinstall dual-pointing device (or whatever touchpad you have) from the Toshiba website, for your specific PC.