Question about Maytag Neptune MAH9700 Front Load Washer

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Front load washer not spinning correctly

We recently bought a maytag neptune front load washer model mah9700aww. we have it leveled, on stable floor and when it starts to spin it will start shakin' across the floor now codes for being unbalanced either. once it starts spinning it will start the shaking and then stop spinning. any suggestion on what the problem might be.

tammy

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I had the same problem, once I remove the shipping bolts on the back of the machine it worked fine.

Posted on May 19, 2009

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Front load washer not spinning correctly


IT SOUNDS LIKE THE PAKING STRAPS MIGHT NOT HAVE BEEN FULLY REMOVED, OR THE HAS BEEN A SMALL CLOTHING ITEM THAT SLIPPED THRU THE OPENING WHEN YOU OPEN THE DOOR THERE IS A SEAL AND IT IS VARY FLEXABLE SOMETHING COULD HAVE GOT THRU, BUT IT STILL SOUNDS LIKE THE PACKING STRAP WAS NOT REMOVED ALL THE WAY IT COULD HAVE BROKE OFF WHEN BEING PULLED OUT, IT'S JUST A PLASTIC STRAP BUT MIGHT HAVE TO REMOVE THE FRONT COVER TO GET TO IT,

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