Question about Logitech Cordless Mouse

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I just bought a Mx 620 cordless mouse and it doesn't work

The led light comes on but when I plug the receiver into a USB port it doesn't work.

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You usually have to have the mouse and tranceiver recognize each other. There is usually a botton on the tranceiver and mouse. You press the one on the tranceiver, and when it blinks, you press the one on the mouse.

Posted on Feb 01, 2009

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Posted on Jan 02, 2017

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My logitech mouse M215 is not working, at first i taught that it was just the battery but when i replace it instead of having a yellow light in the led it appears to be orange, i just want to know what is...


This problem is likely to be a lost connection. The connection between the mouse and the USB receiver can be lost due to several reasons such as:

  • Low battery
  • Moving the USB receiver from one USB port to another
  • Moving the USB receiver to another computer
  • Plugging the USB receiver into a USB hub or other unsupported device such as a KVM switch (your Unifying USB receiver must be plugged directly into your computer)
  • Using your cordless mouse on metal surfaces
  • Radio frequency (RF) interference of more powerful wireless devices such as:
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    • Computer power supplies
    • Monitors
    • Cellular telephones
    • Garage door openers

Eliminate any problem sources mentioned above that might be affecting your device.

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There should be a wireless receiver to plug into your USB port. THis has an LED on it which will flash when it receives data from the mouse. If the LED is not flashing then it is not receiving. There may be a button on the mouse to reset or change the transmission channel. Try unplugging the USB receiver and plugging it into a different USB port.

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If you're running XP or newer, your system should autodetect the wireless receiver plugged into your USB port which will then autodetect the signal from the mouse. Some wireless mice have a small button on the bottom that must be pushed and held for a few seconds each time the battery is installed.
By the way, the receiver that goes into the USB port may be different for each mouse. Use the one that came with the mouse.

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Search the web for a receiver for your mouse is about all I can suggest. You might want to start with E-bay or other auction sites. Best of luck on this quest.

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When you plug the receiver into the computer, what happens? Does Windows see the device? If it does not then the device may be defective. Most cordless receivers plug into USB ports. Try different USB ports.

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if you have a reset button on bottom of mouse press
I'm assuming usb if there's a button on the usb press that to reset
did you restart pc after install
let me know if this helped
what os do you have

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Normal 0 Turn the mouse over and find the small rest/connect button on the bottom of the mouse and press it. This should connect the mouse to the receiver and work properly. If not, try pressing the receiver button and then press the button on the mouse. This should be done whenever you change batteries or glitch. Hope this helps you. Bud

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