Question about Whirlpool 25.6 cu. ft. Side-by-Side Refrigerator with In-Door-Ice Dispensing System

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My whirlpool side by side fridge keeps freezing food

The fridge part of my fridge freezer freezes food whether the temperature is up or down?

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  • Maxine N Feb 17, 2009

    My fridge keeps freezing. I can't put fresh food in either of the compartments at the bottom of the fridge and now the temperature is getting colder further up the fridge.

  • donnybrown Feb 18, 2009

    Model ED5FHAX - there is a vent coming from the freezer (it appears) on the fridge side above the bottom two crisper drawers. Anything on this shelf will freeze - including water. I can't believe that we aren't supposed to use that shelf but it may be the case.

  • richardjames Feb 27, 2009

    Hi, We have the same problem, but food freezes on any shelf

  • Anonymous Apr 27, 2009

    I have the same problem and keep getting fobbed of by the manufacturer who says that I am leaving the door slightly open and the only solution is to defrost the unit fully leaving both doors open for 24 hours. I have done this 4 times and it only solves the problem temporarily. I am currently in dispute with Whirlpool who do not want to honour the warranty on the fridge. It's left a bad taste and that's not even taking into account all the mushy wasted food that my bin is - once again - full of!! I'd be delighted if anyone has a fix on this one, it has to be a technical fault as we are NOT leaving the door open!!

  • vignes May 19, 2009

    Our whirlpool fridge, new Feb 2008, keeps freezing and we unplugged it, this fixed the problem once but it is freezing again. We are wasting so much food. We are about to get an engineer for the first time, let us see what they say. We live in France.

  • Richard Sanderlin May 11, 2010

    What model and do you have an electronic damper or is this a slider type? The model will tell me the information I need to help you.

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Posted on Jan 02, 2017

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jgwhomeequip
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SOURCE: freezer not freezing food and fridge not staying cold enough

Check the compressor with a volt meter, if the compressor is getting proper voltage then check the relay. But this sounds like a problem with the compressor

Posted on Feb 12, 2009

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SOURCE: Freezer not freezing properly, ice on back wall

Ice on the back wall indicates a problem with the defrost cycle. The ice builds up and starts to choke off the air flow, so your symptoms would indicate that may be happening.

Defrost problems are usually any of the three components, the heater element, the defrost termination temp switch, or the defrost timer.

Posted on May 29, 2009

toolkits
  • 1099 Answers

SOURCE: freezer getting cold but not freezing food

Hi,

..I'm not certain here but there are a couple of things we can look at and diagnose. First, be sure that your doors close tightly. If the gaskets leak, this will allow humidity in...that's where ice comes from. If you 'windowshop', this will also cause icing. Now...let's start with a full defrost. This can take about two days with the unit open and off. Once accomplished, the next thing to do is look at the unit itself. First, underneath, is the condenser coil clean? If not, do that. Now, from the back, remove the felt panel covering the lower portion. The big thing is the compressor. If the unit has been off for more than 20 minutes, clean the big pipe off. Now, start the unit. It should develop frost on the pipe which should either freeze up or dry out after 5 minutes or so. Caution: there is a fan in there! If still frosty, you're low on gas and the unit probably has a small leak. The icemaker can be looked at by removing it. It contains a float. If the float is damaged or jammed, it will not shut off...and will overfill the icemaker. Good luck.

Posted on Jul 28, 2010

  • 70 Answers

SOURCE: Miela fridge freezer freezes food in the fridge

Most likely reason is fridge evaporator sensor faulty. The sensor is screwed to the back wall of the fridge behind bracket next to light and has a green band near the end . The sensor come as a repair kit (part no. 7323301). Just follow instructions in the packet.It is quite straight forward

Posted on Aug 10, 2010

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1 Answer

Why is the refrigerator side is freezing food


First some fridge 101, the refrigerator/freezer models cool by directly refrigerating the freezer section and the refrigerator section is cooled when "some" of the cold air from the freezer is directed over to the refrigerator side (typically by a fan) to keep food fresh and not frozen a temperature controlling damper opens and closes to regulate the temperature of the fridge by introducing more or below freezing air into the cabinet. In older models where the freezer was on top the air simply "gravity" drained into the refrigerator cabinet, if the food was too cold you turned the fridge knob up and less air sank from the freezer to the fridge, simple but effective.

When you adjust the temperature level it controls the freezer temperature and this turns the compressor on and off to keep the food frozen. There is typically a knob or lever and some even have electric dampers that open and close to direct more or less air from the freezer and direct it to the refrigerator cabinet based on your temperature requirements.


Now that you know how it works there are a couple things to check. If the condenser coil is plugged with dust the internal system pressure will rise and in some cases make the fridge an over achiever and can chill too much so check/clean the condenser coil. Check the freezer temperature control and turn in up, also make sure the fridge temperature control setting is not set too cold.

Finally as the temperature changes around the refrigerator it will have an effect on the inside of the fridge too so expect to turn it up and down as the environment changes, down in the summer and up in the winter.

Hope the novel helps to resolve your issues.

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the thermostat has broken down and needs to be replaced,, normaly when they brake down they just stay in the closed poshion so the fridge freezes up get a new one fitted and all will be well

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there is a way to adjust it but its very difficult..best to just replace it. the thermostat that is.

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Freezer not freezing food and fridge not staying cold enough


Check the compressor with a volt meter, if the compressor is getting proper voltage then check the relay. But this sounds like a problem with the compressor

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Ffa70 hotpoint fridge freezer


Adjust the temperature control for the freezer to a normal setting. Fast freeze is only for when new products are put in that need to be frozen. This locks the system into a continuous run mode and could be responsible for the freezing condition in the refrigerator section. Check the temperatures with a thermometer as the sensor for the freezer temperature could be bad causing the light to come on.

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2 Answers

Food is freezing


usually there is an adjustment at the back for the difference between the fridge and freezer compartment. Often is just a vane that blocks freezer air, too much air would freeze the food. Normally you set the fridge thermostat for a normal food temp, then adjust the air to keep the food warmer than the freezer.

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