Question about Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Loss of suction

Suction through the wand is very good but in the upright position the suction is very poor. I have checked for blockages and there are none. It seems to me that when the machine is moved into the upright postion there is not a good seal to the base. when I hold my hand under the machine you can barely feel any suction on the side where the hose connects and none on the other side. Has anyone else had a similar problem.

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  • Bomar32 Feb 04, 2009

    Vacuum works fine from the hose but has NO suction when I use it as a regular vacuum cleaner.

  • amysvoss Feb 06, 2009

    same problem

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  • 134 Answers

There is a blockage . Check the small hose under the sole plate

Posted on Feb 14, 2009

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1 Answer

Dyson no suction in upholstery wand


Hi there, it's Jack at Dyson.

Like most Dyson upright vacuums, DC18 is engineered to divert suction to the hose and wand automatically when it's standing in the upright position. If your DC18 doesn't seem to have suction from the wand when standing upright, you may have a blockage in the hose or wand. Please follow the steps shown in our online Support guide to check for this: http://www.dyson.co.uk/support/dc18/dc18-all-floors/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual/how-to-wash-filters/no/remove-the-wand-from-hose

It's also a good idea to give the filter a wash - in normal use, this should be done at least once every 3 months as shown in the video below. Use cold water without detergent, and allow at least 24 horus for the filter to dry completely before replacing it.

I'm confident following these steps will resolve the issue. However if you'd like any further guidance from our experts after you've given this a try, please give us a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

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2 Answers

Why when I Pull out handle to use edging attachment, suction stops?


Make sure that the vacuum cleaner is in the fully upright position as there is a slide 'gate' thet directs suction to either the vacuum head or to the handle section depending as to which section you wish to use. In the upright position, you shoud be able to hear the vacuum at the handle where the attachments connect. If you still have vacuum at floor level, check the action of this gate. The actuating mechanism may be broken. Cheers Bob

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1 Answer

Dyson hose does not produce alot of suction when extended.


Hi its Darran at Dyson.

It sounds as though the wand/hose is blocked. with the machine locked in the upright positino, remove the hose from the machine, switch on and test the suction. If the suction is poor, remove the wand from the hose and test the suction from the top of the hose. If the suction is strong, you will need to check the wand for a blockage. If the suction is still poor, check the hose for a blockage.

You may find it useful to wash the filter as this can sometimes cause a drop in performance if its dirty and it wuold be more noticable from the hose.

I hope that this information is useful to you.

Kind regards
Darran
Dyson Customer Service

Feb 19, 2010 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

I just bought a used Dyson DC07. Works good but


Hi its Darran at Dyson.

From your description of the problem, it sounds as though the wand/hose is blocked. To test this, please remove the wand from the machine and switch on, testing the suction from the top of the wand handle. If the suction is poor, remove the wand from the hose and test the suction from the top of the hose. If its strong from the hose itself, the wand is blocked and you will need to clear this.

If there is poor suction from the hose, you can remove this by unclipping it from the base of the machine and can then remove any blockages. It is also worth checking the hose for any splits or holes.

If you need any further help or advice, please visit our website at www.dyson.com and check out our support section.

Kind regards
Darran
Dyson Customer Service

Jan 30, 2010 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

My dyson 17 wand does not work. When it is on and you stand it upright it turns off


Hi its Darran at Dyson.

If the suction is good from the base but not from the wand, this would indicate that there is a blockage in the wand handle or hose. To test this, stand the machine upright and release the wand handle. Switch the machine on and test the suction from the top of the wand with your hand. If its poor, remove the wand handle from the hose and try the suction at the top of the hose. If its good here, then there is a blockage in the wand handle.

If the sction from the top of the hose is poor, you can remove the hose to check this for any splits or blockages. If it needs to be replaced, you can buy a replacement online at www.dyson.com.

Alternatively, should you any further help or advice with your Dyson, please contact our Helpline on 1866MYDYSON.

Kind regards
Darran
Dyson Customer Service

Jan 25, 2010 | Dyson DC17 Animal Bagless Upright Cyclonic...

2 Answers

Dyson DC07 bagless - upright mode v poor suction, wand mode ok


Hi its Darran at Dyson.

From your description of the problem, it sounds as though the bleed valve is activating which only happens when there is a blockage.

We would recommend following the full blockage through as outlined in your user guide or in the Support section on our website at www.dyson.com.

Kind regards
Darran
Dyson Customer Service

Jan 11, 2010 | Dyson DC07 Animal Bagless Upright Cyclonic...

2 Answers

No suction on wand of Dyson DC14 Animal


Hi its Darran at Dyson.

It sounds as though the wand handle is blocked. To check this, remove the wand/hose from the machine as if you were going to use it to vacuum the stairs. Switch the machine on and test the suction at the top of the wand handle with your hand. If the suction from the wand is poor, remove the wand from the hose and test the suction again from the top of the hose. If the suction here is good, then you know the wand handle is blocked. If the suction is poor at the hose, you can remove the hose from the machine and clear any blockages here.

For the full blockage procedure please visit the support section on our website at www.dyson.com.

Kind regards

Darran
Dyson customer Service

Jan 10, 2010 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

Power Loss - Suction Loss


Hi
Its cutting out because its overheating.
Change the filters and check the base and the hose for blockages

Feb 14, 2009 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Suction


If the wand alone causes a suction loss, there are only a couple of issues:
  • leakage
  • blockage
If it is leakage, remedy the defect or install the wand correctly.  If it is a blockage, you'll have to find and remove it.

Jul 14, 2008 | Dyson DC15 All Floors - The Ball Bagless...

1 Answer

Suction not working in upright


Hi.

You will have A blockage in either the wand or hose, completely remove them from machine the hose unclips at the bottom back of machine,
Now switch machine on with this removed if machine sounds ok then remove the blockage from hose or wand.

If machine still poor suction & noisey with hose & wand removed check the (U) shaped inspection port for blockages.

Let me know how you get on.

http://dysonmanuals.llc.nu/index.htm

May 17, 2008 | Dyson DC14 Animal Bagless Upright Cyclonic...

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