Question about Toshiba Satellite M45-S165 Notebook

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Boot problem I did chkdsk /r from a Windows Xp CD and after 8 hours it was on 56%. It stopped and said that this volume has one or more unrecoverable files (or something like that). I would format the hard drive but I need the data in it and i haven't made any backup. If I re-install windows will they be erased?

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When you install XP (again) it will search for previous installations, It will locate the previous install and ask if you would like to keep the current files or reformat the drive. Choose to keep the files. When the install complete, you will still have your files and a new install of the os. (NOTE: sometimes if your files are stored in those damaged file, they may be unrecoverable. With that, my other solution would be to install the os on a new hard drive and connect your 'old' drive as a slave. This should give you access to your files.

Posted on Feb 01, 2009

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If you repair the os using the cd, The personal files will remain as is.But if you format the drive and reinstall the os then everything is wiped out. Try repairing the os, If not then log on using the safe mode and copy your data on to a different drive. Or use a floppy to log through dos mode and back up your data

Posted on Feb 01, 2009

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I would recommend booting the laptop with a Windows XP CD and select "Recovery Console" option

Then once in the Recovery Console type the following CHKDSK C: /R

That will run the Check Disk (CHKDSK) utility and will probably fix your problem so that the files can be copied during the recovery process..

NOTE: THIS IS VERY IMPORTANT... Once you start the CHKDSK utility with the /R option
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After CHKDSK utility is finished you should see some sort of message on the screen saying "CHKDSK found errors on the volume and fixed them all" or something like that. And you should be back at the command prompt. Just remove the XP cd from your drive and type "EXIT" and that’s it

You should now be able to restart your restore operation again and hopefully it will be able to recover that file..

NOTE: There are some occurrences where CHKDSK is unable to recover a file completely but this is very rare. (if that happens then let me know and we can move to the next step. But from the way it sounds your drive has errors that must be fixed before you can proceed..)

I hope this info helps

Darren K
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