Question about GE GSS25JFM Side by Side Refrigerator

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Freezer side has icing problem

Ice is forming at and around the icemaker unit. therefore, the freezer door is not closing, easily. I don't use the icemaker often, but I do use the water dispenser very often. the refrigerator is about 8 years old. does anyone know what I need to do?

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  • Anonymous May 04, 2009

    Ice forms at the ice maker exit inside the refrigerator. This causes the ice maker to malfunction and give only crushed/frosty ice.

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Check to see if the flap for the ice maker is open and or in need of cleaning, also look at the gaskets on the unit. Put vaseline on them if they feel brittle and it wilkl rejuvinate them.

Posted on Feb 01, 2009

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GE had a recall on them. It may still be in effect. I had the same problem and the repairmen came with a new flapper. The flapper was staying open (due to defect), letting warm air in to freezer, causing condensation and ice build up, all of which lead to the door not closing properly. Also, I was unable to get anything other than crushed ice. Stand in front of the dispenser, bend over and look up towards the ice. You should not be able to see anything if the flap closes (other than the flap). Mine was remaining wide open for hours. Hope this helps.
Please watch for plastic shards of the broken dispenser. This is the part under the flap. It is on the outer part of the freezer, just above where you put the glass when filling the glass. It is a cone shaped piece of plastic. Mine has broken into many pieces. You can't see it in the glass as it blends in with ice. The plastic is defective. My shards of plastic look like small Indian arrowheads. They are very sharp. I hope no deaths occurs from this defect.
Hope this helps....

Posted on Feb 18, 2009

  • denise p Feb 18, 2009

    try geappliances.com/classaction. The phone # may be 757-858-0105. I am afraid they are struggling like most businesses. If you hear of anything that may help my situation please let me know.

    Thanks

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Why does water freeze on bottom of freezer


Short answer: Because it's cold. It's what freezers do.

The long answer requires you to describe a bit more about what you've got and what is happening. What model freezer do you have? Is it a frost-free, or manual defrost? How old is it? Does it have a built-in icemaker?

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Ice


it is getting moisture from the refrigerator side.

check closely the door gasket of the refrigerator side, look for cracks and openings and see if it is not sealing properly.

another place to look at is the plastic trimmings around the refrigerator side between teh inner wall and the outside edges.

sometimes they have cracks and openings and moisture could seeped in and makes ice at the lower part of the freezer section.

tnx 4 using fixya,

drcool

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