Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Freezer Does Not Stay Frozen

I have a PSC25MGTAWW Profile Regrigerator. I have found all of the Ice melted in my automatic ice maker and has dripped down into the freezer. Sometimes all of the food is frozen and at others I have found some items at the top not frozen (like the bread and the ice has melted). It sounds like the defrost system may not be working correctly. An ideas?

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  • jfdjfld Mar 23, 2009

    We have the identical problem - it occurs every week or two then goes away in less than 24 hours - just enough time to melt the ice and the food on the top rack.  The freezer is over 90% full so I don't believe that is the issue.  Any ideas would be appreciated.
    Thanks -

    KMW

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One of the hardest things to diagnous is food defrosting in the freezer. i found out the hard way about 35 years ago, but not until i banged my head against the wall a few times. the problem was the customer didn't have enough food in the freezer as she was a weekender.frozen food needs frozen food to keep the food frozen confused? so was i . every time your refrigerator goes into defrost( usually every 8 hours) a heating coil comes on in the back of the freezer. if the freezer is not full enough this heater can raise the temperature in the freezer to 40 degrees which will soften the food and melt the ice considering the time it takesto refreeze the food. i never forgot that service in fact i can see it in my head right now.. try this cure first let me know

Posted on Feb 01, 2009

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