Screen says charging but it isn t on the charge

When ”high temperature” shows on the OLED screen, the device is too hot, so place it in a cool, ventilated location. When the temperature is high enough, the device will stop charging/functioning in order to avoid damage.

This device responds to overheating whether or not it is charging.

When the device is charging:
• The device is powered on. When the temperature is higher than 113°F/45°C but lower than 140°F/60°C, it will not show “high temperature” but it will stop charging.
• The device is powered on. When the temperature is higher than 140°F/60°C, it will power off & stop charging. Also the OLED screen will show ”high temperature” at that time.
• The device is powered off. When the temperature is higher than 113°F/45°C, it will stop charging & the OLED screen will show ”high temperature."

When the device isn’t charging:
• Only when the temperature is higher than 140°F/60°C, will the OLED screen show “high temperature” & this device will power off.

Press and hold the power button for 10-20 second. This should hard reset the tablet.

Blue and black

Could be something simple, like a bad cable.

Dear Jodinagy. Be sure that the problem isn't about the battery, but it could be even from the screen or the nap, try to by another screen and change it. But u said that it will not drop light up, so try that, or check your charge circuit, may be the charge don't get in easely or didn't, it happens for me; i've a nokia 3110c, the screen turn to black, and it does'nt change ubtil a change its screen.

get a usd

Please check the batteries of mouse are fully charged. If not then charge the batteries and use.

does the phone charge when connected to the computer? The lightning icon means it is connected to power and is charging. Try another charger, it seems like your charger is the problem, not the phone.

You should try taking out the battery for at least ten minutes then putting it back in.

unplug the screen and make sure none of the prongs are bent or broke at all.