Question about Audio Players & Recorders
let us know if you fixed the problem.
If you haven't fixed it yet, then try pushing repeatedly the eject botton while you restart the unit at the same time, until the CD try opens up.
If you still get no luck after trying all fixes suggested already, then the unit must be taken apart, because it is likely a mechanical problem.
Let us know how it goes.
Posted on Feb 07, 2009
It is possible that a CD may have become stuck within the CD-ROM drive. If the CD-ROM drive has a small hole (that is not the head phone jack), using a paper clip, place the paper clip within the hole and attempt to manually eject the CD-ROM tray.
If the CD-ROM drive is only partially able to be opened, attempt to pull the tray gently to see if it can be manually ejected. If it cannot be opened any further, it is likely that the gears within the CD-ROM drive have become bad, dislodged, or that a CD is positioned in the drive which does not allow it to open.
Have you tried both the remote and faceplate eject?
If the tray drive is defective - professional repair service will be required.
Thanks for using FixYa - a Fixya rating is appreciated!!
Posted on Feb 04, 2009
Hi and welcome to FixYa,
Let's try an easy one; on power off, press the eject and hold while powering on or push the eject 3 times consecutively.
If the above will not open, then the unit has a mechanical problem internal and would require to be removed, opened and looked into. Often this could either be a cut or deformed belt or lubrication in the eject mechanism has dried up.
Pls post back results. Good luck and thank you for using FixYa.
Posted on Feb 01, 2009
There is a small pinhole on the front of the drive tray, open up a
paperclip & insert it into the hole & firmly push in which forces the
tray out ejecting the disk.
Posted on Feb 01, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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