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Sounds like my daughter and her kids sitting on the door when its down. When lifted into position the latch no longer matches the"catch" It might require a little ingenuity to bend the door hinges back. it definitely sounds mechanical. Even a pro wouldn't let you watch how he bends that back. worse case scenario bite the bullet, call service tech, pay for labor AND parts (hinges or latch/catch) thinking again some of the older models (like cars) the latch is engaged and is waiting/depending on the opening of the door to change it's position. trying to shut it and a hard metal on metal clunck! might indicate a closed latch and not bent hinges... Good luck and give Fixya a bit of feed back~~~hope this helps---> S
The spring or nylon cord attached to door hinge has probably snapped. take side off both sides for simple fix. if not then the plastic catch at top of door is probably not engageing correctly. good luck
chek whether there is any hinge tht is loose on the side of the door or a catch tht u can sqeeze ,try pulling on door while trying to trip release.The only other suggestion,which I have had to do is YANK the door open.You will break the catch but it is easily replaced.
I had the same problem, so I took the door apart as explaned above, found it was gunged up with residue from the washihg cycles. Gave it a good clean, while the part was disconected of course, and hay presto! the door works like new again.
I have an older (1990) Maytag dishwasher that had the same problem. In my case liquid dish soap had penetrated the seal and dried out causing the rotating cover shaft to freeze up.
Remove the door panel and then disconnect and remove the soap dispenser from the door. Make a diagram of the soap dispenser as you carefully disassemble it; there is a coil spring around the soap door axis. If you find a buildup on the door shaft or in the hole it rotates in or in the groove the door rides in, try removing the residue with a plastic scuffy pad after letting it soak in a lime scale remover (Lime Away) or some other cleaner. I think Jet Dry makes a dishwasher cleaner. Before you reassemble the dispenser, wipe a thin film of plumbers grease (available at Home Depot or Lowes) on the shaft.
If the door is free turning and doesn't appear to be bound up, then the problem may be with a heating element that expands when energized, allowing the door to open to the second soap compartment. An ohmmeter will be needed to test the thermal lock.
These jobs are fairly simple and should need only a Phillips screwdriver and a volt ohmmeter.