Question about Kodak EASYSHARE 5300 All-In-One InkJet Printer

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Kodak 5300 printer problem

Hi. I was looking for help with my Kodak EasyShare 5300 printer and saw that you answered a question a couple days ago and the **** was so pissed at Kodak that they hit you with an IA for your response. Well, I hope you can help me (and I won't rate you down).
My printer was not printing black. New ink, same. Installed new print head. Worked for about two days, then would not print documents from computer. (will print a calibration page, but now even that does not print the black) Kodak sent a new replacement printer, which requires switching out the "used two days" print head into the newest printer and the ink cartridges. Same results. If I try to print this page, for example, I get an error box that says "printer not responding". I have tried two communication cables. Same result. I can hear the computer acknowledge the unplugging and plugging in to the communication cable. (windows XP, give a "ba dunk" noise, and when you plug it back in, it pops up a box that says "auto play" and allows you to go to set auto play defaults in the control panel for hardware and sound items like "audio CD" "DVD Movie" "Pictures" and several "EasyShare AiO" items with a camera icon. They have choices of "Ask me every time" or "Take no action" for most of them,and there are a total of 20 categories.

Any ideas what happened to my printer(s)? Did I get a defective print head?

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  • Carl Schulzetenberg
    Carl Schulzetenberg Feb 04, 2009

    Changing out the two day old print head with another new one got the printer to print black again (would print a diagnostic page fine) but still had communication error from computer. Had to use a second copy of the printer software (I had loaded a second copy of the software on computer at some point without un-installing either) set it as the default printer, and right click on the printer icon to select work on-line instead of work off-line, or something like that, which got that working again. Didn't have to change the USB port in this case. Thanks for your help and for the really quick response. If you ever need help with a GE or LG appliance, don't hesitate to ask me.



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I would suggest the following :

1) Remove the Kodak printer and all its software.
2) Disconnect the USB cable from the computer.
3) Reinstall the entire software applications for the printer just as if you were installing it for the first time.
4) When asked to connect the printer .. Use a different USB port .. even if you have to switch something out .. but do this step irregardless.

Now what I want to know is ..
1) Can you print from the computer?
2) Black still "gone" ?

Let me know

Posted on Feb 01, 2009

  • Jay Glendenning
    Jay Glendenning Feb 04, 2009

    Glad to help .. always will if I can .. And hope that maybe someday I can take you up on that offer ...



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