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Canon MV890 not being detected

I have the Canon MV890 and have previously captured footage into Sony Vegas Movie Studio 6.0 but since lending the camera to a friend I can no longer capture the footage from the mini DV tape onto my computer. I have Windows XP 2002. I have tried using a different firewire and different software for editing but the camera is still not being detected.

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  • alisonlminte Feb 08, 2009

    I have tried the first suggestion but nothing changes in My Computer when I do this. The second step I haven' t tried as I can't find any Devices Manager on my computer. I click Start-Accessories and look everywhere but can't find Devices Manager.

    Any suggestion where else it could be?

    thanks

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It probably isn't anything your friend did. There is a conflict somewhere between your driver for your camera, your software and possibly an update somewhere along the way.
Try these two things to see if the computer is detecting the device and let me know what the results.
1. With your camera turned off plug it into the camera.
2. Make sure that your USB port is a 2.0 if not you may need to by an adapter to give it a little extra "boost"
3. Make sure that the camera is not in capture mode that it is in transfer mode.
4.Now go to "My Computer" pay attention to what is there then turn the camera on.
Has the camera shown up?
(be sure to turn the camera off, right click, safely remove, then unplug)
If that does not work try this -
1.Go to Start- Accessories- Device Manager
Im not sure how it will show up here it just depend on where it was installed originally. So we are going to expand 2 diffrent places.
2.Look for
+Disk Drives, click the plus to expand it
+Imaging Devices
3. Plug in the camera wait a second to let the computer recgonize the device then turn it on.
Has anything changed on your screen?

Posted on Feb 05, 2009

  • Print Mama Feb 08, 2009

    Start; Control Panel; Hardware and Sound; you may have to change your classic view to expanded view in order to see it better.

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