Question about Maytag PYE2300AY Electric Dryer

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Grinding noise from under tumbler

My maytag pye2300ay suddenly developed a loud grinding noise as the tumbler rotates. it seems to be coming from underneath the tumbler. hen the dryer is of, i can rotate the tumbler by hand ithout the noise. Baffles appear to be secure. thanks.

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One of the retaining rings on the motor clamp/drum bearing assembly had probably broken, the machine must be taken apart to access to the motor/bearing assembly and fix the part.
The job should be done by a technician.

Using the machine in this condition can cause more damage to motor/ drum bearings.

Here is the diagram.

here you can buy the parts.

Posted on Feb 01, 2009

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Posted on Jan 02, 2017

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Hello gwatson01,
Wondering if you could rate my clarification request as a solution? I joined this forum as a owner DIY’er to help other owners. The machine is just too expensive to junk and as you found fairly easy to work on. As a forum member as you I receive no compensation for my support to other owners. Thank you in advance for your support. Rich
My solution;
I’m an owner/DIY’er of the machine. Please take a look at this post and see if your mechanical noise may be coming from underneath the tumblers, maybe some coins grinding around under the tumblers. If you think it is take a look at the service manual link in that post. It will take you thru the tumbler removal process, see if you feel comfortable with the process, the manual does not call out a #20 Torx driver is required to remove the tumbler.
If you think the grinding noise is very metallic and not muffled by a tub of water the grinding noise may be coming from the transmission/clutch area and removing the machine front vertical cover will be necessary to better sound isolate the suspect area of the machine. Do you feel OK to remove the front panel? If so see this post.
The 1st link I sent you to shows that this owner had issues after the coin removal. I would also like you try a Spin Only cycle with no clothes in the wash basket. Can you let me know if that cycle runs with no noise? We can’t totally rule out an issue with the clutch/transmission components with the info supplied so far. To help you remotely diagnose this issue detail information is needed. Let’s try to sound isolate the grinding noise source location. Follow all safety rules in the Service Manual. If you don’t feel comfortable to proceed I would recommend you call in a qualified FAV6800AWW repair service for support.

Apr 03, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

The neptune TL model 6800AWW makes a terrible noise at what seems to be the end of the wash cycle. Is this a rebalance? Because it sounds like metal against metal. Or could this be a belt issue. The...


Hello acelmo3,

Thank you for the model number, can you give me the first two digits of your serial number. That number is located on the back right side of the console. I only need the first two digits.10, 12, 16,,,etc.

Let's try to troubleshoot the grinding noise issue, You mention the spin cycle. Have you taken any dc or UC errors in spin cycle? Can you try the following and let me know what you find?

1. Open the lid and rotate tie wash basket by hand Counter Clock Wise, CCW. The wash basket should rotate freely with no restriction. The wash basket will not rotate Clock Wise, CW by hand.

2. Raise the top of the machine. Insert a flat blade putty knife approximately 2.5” from the left and right sides of the washer top, depress the spring tabs securing machine top to the washer base. Raise the top of the machine to observe the wash basket and tumbler action described in step 2. (See page 33 of the Service Manual for putty knife insertion point). Also see pic attached.

3. With the top raised start a Spin Only cycle with no clothes in the wash basket, observe the wash basket it will begin to rotate CCW. Watch the tumblers, they should not rotate in spin cycle (maybe ½ turn at the start of spin cycle and that’s all). If the tumblers rotate while the wash basket is rotating you have a clutch malfunction and the Spin Cycle will fail with dc/UC errors. If this is not the situation move on to step 3. This is what I refer to as a soft failure and possible clean up of the clutch roller bearings in the clutch hub may restore normal clutch operation. A hard failure would be the clutch spring has failed, the roller bearings are rusted beyond clean up. A replacement clutch is required.

Pic attached for top cover removal .

7851951.jpg
Let me know if you see the tumblers rotating in Spin Only cycle and if yo hear the grinding noise. Rich

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1 Answer

We have a penny stuck under the white spinning things.


Hello pinkygirll,
The Service manual has the procedure starting on page 37 for the tumbler removal, take a look and see if you feel comfortable to give it a try. If you are handy or someone you know has basic mech. skill sets you can perform. You, I and many others need to check those pockets. Here is the service manual link.
http://www.fixya.com/support/r1655507-found_service_manual_neptune_top_load
The manual doesn’t call out the torx driver size required for tumbler removal. I just removed my tumbler cap and measured, it’s a #20 torx driver. If you call a repair service in make sure you have your Model# and Serial# number ready to pass along to them. You mentioned”” There is a penny stuck and the washer stops with water in it after it tries to spin.”” The tumblers do not rotate in spin cycle only the wash cycle. If you do a Spin Only cycle with no clothes in the wash basket do you hear the grinding noise? Good Luck.

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