Question about Audiovox 8910 Cellular Phone
One night my phone turned off. I assumed it was due to a dead battery, but when I turned it on, I got a message that said "User Data Is Being Restore..." and then it shut itself off again. Now it is restarting and shutting down every few minutes, but I can't even get to the welcome screen! Anyone know what I can do? My service provider is Alltel, but I took it there and they said that they didn't know anything about this problem!
Ok - been researching this for a year or so - Apparently this is likely to happen if you delete something on the phone like contacts or messages or apps etc. and the phone doesn't have the memory available to handle the process... there is also some data that is added or moved during the shutdown process, so even if it looks ok to go, there might actually be a problem on restart. Not quite a solution, but at least an answer... It would appear from all sources that recovery from this is not possible - I have not found anyone who successfully even reflashed it with original software.
This is my 8th 8915 which is also prone to this - and it fits exactly with the pattern of destruction. I actually was avoiding deleting items via data cable b/c someone advised me that would be bad... turns out to be just the opposite! So watch your memory limits when adding contacts and apps with this phone.
My guess is that this is applicable to the entire family of pantech pn-200,212,215,300 .utstarcom 7025/7075.audiovox 8610, 8900, 8912, 8915, 8920, etc, that were similar
Posted on Feb 25, 2009
Since several years have passed, just thought I'd ask again if anyone ever discovered a solution to the Audiovox 8910 (Verizon) going into the lock up power cycle mode where it displays message, "Please wait, User data is being restore....". Verizon store can't (won't) help since their reflash system no longer contains firmware for this phone.
Posted on Jan 31, 2011
I called Audovox with the same problem and was told it had to go in for service.
Posted on Aug 03, 2007
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Posted on Jan 02, 2017
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Hold the power button down for five seconds or more. This can reset the phone on many models and possibly cause a reboot if the phone has frozen. If that doesn't work, take the battery out of the phone and wait at least 30 seconds. With the power source gone for an extended period of time, any glitches preventing the phone from turning on should be removed. After 30 to 60 seconds, replace the battery and see if the phone turns on.
2-The simplest explanation is that the battery is dead. Grab either a wall or car charger and plug the phone into a power source. Wait at least two minutes before trying to turn it on because if the battery is completely dead, it will need a moment to recharge enough power to turn the phone on. If the phone still does not turn on, then the battery or the charger may be faulty. Borrow someone else's charger and see if an alternate charger can get the battery to respond. Otherwise, you may need to replace the battery in your phone.
3-If your phone is computer compatible (like the iPhone), use your computer to reset it through a USB cable. The phone may have come with a computer program when you purchased it. The program goes on your hard drive and will recognize and access your phone when the phone is connected to the computer via the USB cable. The iPhone uses iTunes for this purpose. Once the phone is plugged into the computer, access the program and click the "Restore" button. This can erase contacts, photos, calendars and other data but should restore your phone back to working order. It will also restore any information from the phone that you had previously backed-up on the computer, such as text messages and settings.
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