Question about Kenmore 63792 Microwave Oven

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Inside table always coming off track when sliding back and forth

We have a new microwaive 721 80833500 and the vanilla colored plastic insert that slides back and forth always comes off track and tries to jump out of the door while in motion - what gives before I call Sears and have a teechnician come out.

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  • 8,820 Answers

If it's less than one year old, it should be fully covered under warranty. I'd suggest contacting the manufacturer to get it fixed free.

You probably have a bad turntable coupler or support.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Feb 03, 2009

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Kitchen aid kemms308sss04 plastic insert on turn table broke how do you replaace


That may be called the turntable coupler or turntable support or roller ring assembly.



You can find helpful exploded views and part numbers at the link below, by replacing XXX with the full model number found on the tag on your microwave (not on the service manual).



XXX&siteCd=WHRCOM&userType=Consumer">http://shared.whirlpoolcorp.com/product_literature/search_results.jsp?searchTerm=XXX&siteCd=WHRCOM&userType=Consumer



My preferred place to order Whirlpool parts is from the Pro here.

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I need to change the door on my Kenmore microwave oven


1.Unplug the microwave and set it on a table or workbench. If you have a built-in microwave, you may have to remove some mounting screws or retention clips to get the microwave out of the support bracket. Open the door and take out the glass tray.

2.Pry off a corner of the plastic panel on the inside of the door with a screwdriver or butter knife. Once it is loose, work the screwdriver or knife all the way around the glass and remove the panel.

3.Ask someone to hold the microwave door as you disconnect it from the hinges. Depending on the design of your microwave door, you may have to remove a set of screws or slide a pin out of the hinge to release the door. Remove and discard the old door.

4.Have your assistant hold the replacement door up to the hinges. Attach the door to the hinges by reversing the previous step. Snap the plastic inner panel into place around the glass. Move the microwave back to its original location. Insert and tighten the necessary mounting screws if you are working on a built-in microwave. Set the glass tray back inside the microwave and close the door.

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Model# FMV156EMA over the stove microwaive. We set the timer and when you push start the light on the inside comes on, but the microwaive will not start, the timer also runs but it does not actually come...


You have a failed bottom door switch, or that switch's mount is broken or misaligned.

See the service manuals here and here and this text file.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Jan 22, 2011 | Frigidaire Microwave Ovens

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I have a MH2155xpq2 microwave. Everything works, comes on, table turns lights come on and I can here it running , but it does not heat anything. We eard a loud pop sound then it stopped heating, but...


Fuses are cheap. UNPLUG IT FIRST! Remove the top plastic grill by pushing the top edges down and tilt the top of it out. VERY CARFULL it is cheap plastic and easy to break the tabs. You will then see a single screw at the top of the key pad, remove it. Then the entire key pad "Slides Up" has little CHEAP plastic hooks on the left and metal hooks on the right. Once you slide it (key pad) up, it should fold down like a door. The fuse is on the right side and there is a BLACK plastic bag with the tech specs inside top right. THAT BEING SAID, the loud pop very likely was NOT the fuse. Probably a diode, some kind of short or the magnatron. But as I said fuses are cheap and easy to tell if bad. Just look at it (fuse). AGAIN UNPLUG IT FIRST and let it set for an hour or two BEFORE working on it. It also has a VERY LARGE HV Capacitor in it.

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1 Answer

I have a GE profile spacemaker microwae oven. The


Yes. You can find links to helpful exploded view diagrams and part ordering help here.

I'd recommend that your bookmark this link to your favorites.


There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, & testing.

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At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

If yours is a counter top model, you have to remove the outer cover, and the mini-manual will probably be in an envelope inside the wrapper.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Jan 09, 2010 | GE Spacemaker JVM1640SJ Microwave Oven

1 Answer

Plastic peice that fits under plate inside micowave that makes it rotate


If the model number you have this question listed under is correct, there are two possible parts based on your question. There is the carousel ring, that turns the glass tray, and there is the small plastic coupler that the center of the glass tray is supported by. The part numbers are as follows:

Carousel ring - WB06X10513
Coupler - WB06X10564

You can view and excellent exploded view diagram of this microwave at pcappliancerepair.com. The parts I mention are listed under Diagram 1151005 as items 84 and 101 respectively.

To replace the coupler, you simply remove the glass tray and gently pry straight up. The coupler will pull off of the turn table motor shaft. Insert the new coupler and press on to the shaft.

If this is not the correct model number, please post back with your correct information so that I may be able to provide you with better assistance. I hope this helps you.

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1 Answer

Had microwaive on for 30 minutes with nothing in it now it won't work and light is off also. Could it be broke now???


Hello there:
from what you have told me leads me to believe that the fuse that is inside of it has blown and is in need of replacement>
to do this.
(1) remove the screws on the back for the cover should be about 6 or 8
(2) turn the unit over and you will see more screws for the cover remove them .
(3) now pull the cover off the unit it should slide back towards you ** this may be kind of hard so a flattip screwdriver is a good tool to use to get the cover to slide off.
(4) once the cover is removed look towards the front and you will see the wires and a lightbulb there should be a electronic board that the fuse is on
now simply remove it the fuse and get a new one from either a appliance store or even a automobile parts store.
(5) put the new fuse in and before you put the cover on plug in the unit and see if it all works if so great just put the cover back on and replace all of the screws and you are good to go YEA !!!
if not than the board that the fuse came from is bad and needs to be replaced ok
I hope that this has been really helpfull for you
best regards michael

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1 Answer

Need to plastic coupler that holds turn table in place


If you need a replacement turntable coupler, you can find this part listed as item number 942560 at repairclinic.com. Just type in your model number.

To replace, all you need to do is carefully slide something under the existing coupler (if you can) and pry up. The coupler will pull off the motor shaft.

If you cannot access the coupler due to the way it was broken, simply remove the bottom panel UNDER the oven. With the panel removed, locate the small turntable motor and loosen the mounting screws to remove. The coupler should be easily accessible with the motor out of the unit. Make sure you reinstall the turntable motor and bottom panel BEFORE you try to install the new coupler. The coupler needs to be installed from inside the oven cavity by placing it in the opening in the oven floor and pushing straight down onto the motor shaft.

If you have questions, or require additional assistanc, please let me know. I hope this helps you.

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3 Answers

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our tray that goes around and back and forth jumps the tracks and stops and turns the other way I can put it back on track before it makes a round it jumps the tracks again and starts going the other way is there a part that need replaced

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I'm assuming your correct model number is KCMS145JSS? You have a broken "release lever", part number AP3033332. It's reference number 7 on the exploded view diagram found here: http://www.appliancepartspros.com/sect/4/g/4/4g4rya32jj.gif You can order it by part number from Appliance Parts Pros here: http://tinyurl.com/gv383 If needed, you can download the owner's manual and installation guide here: http://www.kitchenaid.com/custserv/literature_search_results.jsp?searchTerm=kcms145jss If you need further help, please follow up. I appreciate your rating of this answer.

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