Question about Norton AntiVirus 2004 (0003764823191)

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I cant open any antivirus website

Though other websites are opening normally but i cant open any other site. can u help me on this issue. thanking you. Sunny Kharote

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It seems like your pc is infected with some sort of a spyware.You need to disable one component that is preventing you to access those security websites.

Do the following:

Right click on the "My Computer" or"Computer" icon in your Desktop and select "Properties".
Click on the "Hardware"tab.
Click on "Device Manager".
Click on "View" menu and select "Show Hidden Devices"
Look for "Non-plug and play drivers" and double click on it.
Look for this item:"tdsserv.sys".Right click on this item and select disable.
You will be prompted to restart.
Restart the computer.

Posted on Feb 06, 2009

  • rocky_9056 Nov 16, 2010

    there where no "tdsserv.sys" in device manager but still i cant access any antivirus website


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This is likely a virus on your computer....ensure that your computer has the latest updated virus signature and scan your computer

Posted on Feb 03, 2009


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Posted on Jan 02, 2017

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1 Answer

My site is blocked it just got blocked by an anti virus and now i want it unblocked but i'm not sure how to do that. the site is facebook. please help.

It is different for all firewall/antivirus programs.

Find the firewall or antivirus program you use on the Start Menu > All Programs
Open the program and find the Help menu.
Search the help for "blocking" and "websites"
In addition, the software company the program should have a website where you can also search for answers and contact their support group.

If this helps please vote for my solution.

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I cant open my face book or hotmail account. Im online and it tells me theres something HELP!!! not sure how anyone can help me because i cant get to email via hotmail either.

Hello and thank you for using Fixya services.

From the sounds of your issue, it may be that you have malware or a trojan. You can run a scan using this free malware/antivirus protection. I am not sure which antivirus you are currently using but this one is free and has excellent reviews. You will need to uninstall your current antivirus protection first before installing this one.

Malware/trojans can disable your antivirus programs and make it look like everything is running smoothly. This would also block Windows updates as well as hijack your pages. By running a scan with another program, you can get the malware out.

Please let me know i I can be of further assistance

Oct 28, 2009 | Facebook Social Network

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It seems like I cant open any of the social networking sites

Hi, it seems that these sites have been blocked on your network. Try using a proxy software.

Download ultrasurf from

It work for me.

I hope this information allows you to resolve this issue.

If I have helped you, please help me, and rate this suggestion with the highest FixYa rating. If you cannot rate this post with the highest rating, then please comment to this post and I will try to help you further.


Jul 27, 2009 | Facebook Social Network

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Internet explorer cant display the webpage?

Yes 7 or 8? If 7 then I recommend Reset IE7 Settings in Internet Options under Advanced Tab.

This has worked for some solutions though different websites, i.e Facebook was one of them. I don't know why but the problems I'm seeing are Social Site Related hmmmm

May 18, 2009 | Computers & Internet

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Windows could not open microsoft sites

plesae try installing any antivirus programme through internet or cd may be avg will be a good option & after installing it,try opening up those websites...

if it helps,rate my solution....thanks...

Apr 25, 2009 | Toshiba Satellite A45-S120 Notebook

1 Answer


if your security doesnot let you go do this: open the internet browser , hit tools from the menu bar from top , then scroll down to internet options, then click security and change the four icons (internet, local internet, tusted sites or restricted sites to default then hit apply then ok) you should be fine but if you have antvirus like norton, you have to go to setting and modify your firewall and trust sites and gives permission for the website you like to open, it may be blocked. or you can but the whole antivirus off and try. let me know wat happen,

Apr 14, 2009 | Facebook Social Network

1 Answer

Antivirus blocked some of the sites i navigate

'Antivirus 360' is malware -- in effect a virus in itself.

If you can, go to a website named and download a trial copy of the MalwareBytes Anti Malware.
Install it, let it do it's update, and perform a full scan. When it is done, it will tell you to click to view results, then click to remove all items found.
It will prompt you to reboot the PC at that time. Let it reboot the PC. Then download and install a decent antivirus like Avast or AVG.

Mar 01, 2009 | HP Mini 1000 Netbook

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Internet search problems

If you installed a Mcafee internet security on your computer, you may need to set it up. the antivirus you mentioned can block inbound and outbound traffic maybe that is the reason why you cannot open those website that you normally visit before you installed the anti virus, you can open the configuration page of the antivirus and check try to add the sites under the allow list...
here's a link that can guide you how..

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