Question about Lexmark P6250 All-In-One InkJet Photo Printer

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Paper jam paper starts to feed then stops and reports "paper jam"

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  • Anonymous Feb 05, 2009

    PAPER JAM !!!!!!!!!!!!!!!!

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Milind Shetti
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Solution one: Clear the jam from the back of the All-in-One Follow these steps to clear a paper jam from the back of the product. Step one: Remove any loose paper Remove any loose paper from the input tray. CAUTION: Do not remove jammed paper at this stage. Step two: Clear the jam from the back CAUTION: Always clear paper jams through the back door if possible. To avoid tearing the paper and damaging the print mechanism, pull paper from the product slowly and gently. Avoid touching the internal components of the product.

  1. Disconnect the power cord from the back of the product.
  2. Remove the rear door. Push in the two release tabs, and then pull the door toward you.

Posted on Feb 01, 2009

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Message appears "Paper jam".
Paper jams can be true or false. A false paper jam occurs when the error message displays, but no jammed paper is in the product. The following solutions apply to both true and false paper jam errors.

Print a self-test report Use the following steps to print a self-test report.
  1. Load plain white paper in the input tray.
  2. Press Setup , and then press 2 . The Print Report menu displays.
  3. Press 1 to select and print a Self-Test Report
Solution one: Clear the paper jam Step one: Remove loose paper from the tray Remove any loose sheets of paper from the input tray and the output tray.

Step two: Clear the jam from the back of the All-in-One
  1. Figure 2: Remove the rear access doorc01562020.gif
  2. Gently pull any jammed paper out of the rollers inside the product.
  3. Carefully remove any scraps of paper that are still stuck in the product.
  4. Reattach the rear access door. Insert the two posts on the right side of the door into the holes on the product, and then push the door in until it snaps into place.
  5. Reconnect the power cord to the back of the product, and then press the Power button (c01602202.gif ) to turn on the product.
Step three: Clear the jam from the front of the All-in-One Follow these steps to remove the paper jam from the front of the product.
  1. Without opening the cartridge access door, check the tray for jammed paper that you cannot remove from the back.
  2. If you see jammed paper, gently pull it out.
Step four: Print a self-test report
  • If the issue persists , continue with the next solution.
Solution two: Make sure that the carriage can move freely Follow these steps to make sure that the carriage can move freely. Step one: Check the paper path
  1. Check for any paper or object that might be stopping the carriage. Figure 4: Example of paper stuck in cartridge access areac01950807.gif
  2. Remove any paper or objects you find.
  3. Reach inside the product, and then manually move the carriage.
    • If the carriage is stuck on the right side , move the carriage to the left side of the product.
    • If the carriage is stuck on the left side , move the carriage to the right side of the product.
    • If the carriage is stuck in the middle , move the carriage to the right.
  4. Remove any paper or obstructions found.
  5. Make sure that the carriage can move freely across the width of the product by gently pushing the carriage to the left, and then to the righ
Step two: Print a self-test report
  • If the issue persists , continue with the next solution.
  • If the self-test report does not print , continue with the next solution.
Solution three: Clean the rollers and the rear access door Dust, paper fiber, and other debris might accumulate on the paper feed rollers and cause paper jams and paper feed issues. Follow these steps to clean the paper feed rollers inside the product. Step one: Clean the rollers
  1. Press the Power button (c01602202.gif ) to turn off the product.
  2. Disconnect the power cord from the back of the product.
  3. Press in the tab on the left side of the rear access door, and then pull the door away from the product to remove it. Figure 6: Remove the rear access doorc01562020.gif
  4. Lightly dampen a clean, lint-free cloth with bottled or distilled water, and then squeeze any excess liquid from the cloth.
  5. Press the cloth against the rollers and rotate them upwards with your fingers. Apply a moderate amount of pressure to remove any dust or dirt buildup. Figure 7: Rotate the paper feed rollersc00212278.jpg
  6. Make sure that the paper feed rollers on the rear access door are clean, free of paper bits, and rotate freely.
  7. Clean the surface and the rollers of the rear access door the same way you cleaned the large rollers inside the product.
  8. Replace the rear access door. Insert the two posts on the right of the door into the holes on the product, and then push the door in until it snaps into place.
Solution four: Service the product

Aug 08, 2011 | HP PSC 1610 All-In-One InkJet Printer

1 Answer

I have a 2510 and a 2010 Samsung Laser printer (They use the same Toner Cartridge). They both have a similar problem: The 2010 I have used for 2 years-- I have gone thru several Toner Cartridges-- The...
you need to clean the paper feed roller with wet cloth and u will able to solve it

Jan 28, 2011 | Samsung ML-2510 Laser Printer

1 Answer

False paper jam on HP J6480. partial reset doesn't work? Is there any fix
When resets don't work, there is a deeper problem. The sensor for paper feed can be bad and you can tell if you hear a fast zip sound shortly after powering up. Also a paper scrap can be lodged inside stopping the paper present sensor from working. Also when paper feed is started if the roller is dirty and can't pick up paper it will report that as a jam. Take a look inside and write back if nothing helps.

Feb 19, 2010 | Office Equipment & Supplies

2 Answers

Epson Stylus Photo R350 giving a paper jam error message
An Epson service man (he was VERY kind to suggest this) told me to use a weak detergent solution on the rollers, NOT alcohol as that will dry out the material the rollers are made of. Although the problem has recurred a couple of times, it's worth repeating when necessary. I actually activate the 'print' command so it tries to feed in paper, while I FIRMLY hold a piece of fine cotton cloth stretched over a thin plastic ruler, which I hold down where the paper feed grabs its paper. The printer has a couple of tries to feed paper, reports an error message (because there was no paper) and I activate it again, thus exposing the WHOLE of the feed wheel to the cleansing cloth! WORTH A TRY!

Jan 30, 2010 | Epson STYLUS R350 Photo Printer

1 Answer

Panasonic FP-7781 paper feed issue
I forgot to add to the paper lift issue, which might be the reason for your 'paper jam' error:
Take out the paper tray/s, make sure that there is no paper caught in the back of the machine. Sometimes paper can block sensors that makes the printer think the tray is up.
Also double check your trays. There should be a little flap that you can use to manually move the paper lift. Make sure that that's not broken.
One common cause that I found with all copiers is that people fill up the tray and then push in the tray harder than it should be pushed, which will loosen the guidelines, and with most new machines, will throw codes if the paper size is reporting to be different to the one you have in there.
And that's a second common cause, the paper size. Sometimes if the paper used is different to the size shown on the machine, it will stop the print because it's expecting a certain size and the sensors didn't see the correct size.

Dec 08, 2009 | Panasonic FP-7781 Copier

1 Answer

When I use Avery Brochure Paper for color laser printers, the paper feeds in about 3 inches then stops and the display reports a paper jam.
check if the paper texture is appropriate,
warm the paper before usage or
check printer's rollers

Nov 29, 2009 | Dell 5110cn Laser Printer

1 Answer

Paper jam in Panasonic KX-
Your document feed is separate from your received and report prints so that's why your reports are printing ok and the document feeder jams. When you open up the doc feeder and look inside the machine you will see a roller and above it on the cover that opens you will see a rubber pad. Clean both the roller and pad (in fact anything in there that is rubber) with a rubber cleaner, alcohol, or even soap and water on a cloth without it been dripping wet. You will probablt find that they are very dirty. The roller feeds the document in so that needs to be clean and the pad helps to keep all the other docs from feeding in at the same time and that should be very clean so it produces good friction.

Jul 07, 2009 | Panasonic KX-FHD331 Plain Paper Thermal...

1 Answer

Paper Jam/Stall - no paper jam
Well what you need to do is do a rest on the printer.That should solve the problem.If you want any further support, an online technician from techbuddies can help you for free.For this log on to http://tinyurl.com/m7ghqz

Jun 18, 2009 | HP Photosmart C4580 All-in-One InkJet...

1 Answer

Epson c90 paper feed problem
Is the message general error? The problem is tchip. When turn on chip is recognized by printer, but when start to print, printer "read" some information from the chip. Here is the error. Some pin at the chip for redaing the existence of chip, other pin for reading the information. Check connector between chip and carriage.

Apr 17, 2009 | Epson Stylus C86 InkJet Printer

1 Answer

LEXMARK X5450 PRINTER--PAPER WILL NOT FEED INTO PRINTER
i need a solution to get out of my lexmark x5450

Feb 19, 2009 | Lexmark X5450 All-In-One InkJet Printer

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