Sentry Fireproof Safe Logo
Posted on Feb 01, 2009
Answered by a Fixya Expert

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Cant open my safe

I have a sentry model dsw5781 door locked no batteries in keypad

  • Anonymous Mar 12, 2014

    put in code and door wont open

×

2 Answers

A1 Locksmith Burlingame

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  • Sentry Expert 170 Answers
  • Posted on Aug 08, 2010
A1 Locksmith Burlingame
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If that doesn't work here is another tip on how to install Sentry Safes batteries that works on older models.
Slide open the battery cover located just below the keypad.
Insert a paper clip or pen point into the small hole in the cover. Push in while sliding cover to the right. Disconnect and remove the battery holder. Insert the 4-batteries as indicated. Reconnect the connector and put back the battery holder. Slide the cover back in place. Need more help call a good locksmith.

Jim London

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  • Expert 257 Answers
  • Posted on Feb 01, 2009
Jim London
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Hi, Afraid to ask, but is it that you need to know how to put batteries in? If so Turn the electronic lock clockwise ( to the right) from the 12 o'clock position to the 2 o'clock position which opens it so you can put in 4 fresh AA batteries replace the assembly by turning it to the left from the 2 o'clock back to the 12 o'clock. enter your combination and check for the green light. Good Luck!

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I changed the battery, but my sentry 1610 is not responding. Look like the whole keypad is dead. Can you please tell me is there a secondary battery for the keypad?

Could be the battery holder is bad. A1 Locksmith Burlingame CA 94010 have Sentry safe locks, keys, battery holders, battery door covers, and door handles. But only a small supply in stock.
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Locksmiths agree
1. Remove and discard the screw (if
equipped) at the base of the lock case.
2. Turn the electronic lock case to the
right (clockwise), from 12 o’clock to
2 o’clock, and remove.
• Insert 4 new AA batteries (not included) to power
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• Replace the electronic lock case and turn to the
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NOTE: The yellow LED will light when the batteries
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3. Turn the key (if your safe is equipped with a key
lock) to the right so the lock cylinder pops out.
4. Enter the factory code. When the green light appears, you
have four seconds to turn the handle down to
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To unlock safe:
Enter the 5-digit factory code, a pre-programmed
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programming instructions. When the
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handle and open the safe.
To lock safe:
Close the door and return the handle to the
horizontal position. For greatest security, depress
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reconnect the connector and put back the battery holder. Slide the cover back in place.
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Insert a paper clip or pen point into the small hole in the cover. Push in while sliding cover to the right. Disconnect and remove the battery holder. Insert the 4-batteries as indicated.
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slide open the battery cover located just below the keypad.
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reconnect the connector and put back the battery holder. Slide the cover back in place.
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turn the electronic lock case to the right and remove. Insert four new batteries as indicated, replace the electronic lock case and turn to the left to reassemble.
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slide open the battery cover located just below the keypad.
Insert a paper clip or pen point into the small hole in the cover. Push in while sliding cover to the right. Disconnect and remove the battery holder. Insert the 4-batteries as indicated.
reconnect the connector and put back the sentry safe battery holder. Slide the cover back in place.
How do I insert the batteries on my advanced electronic lock safe? On the newer model Fireproof Sentry Safes my locksmith recommended me To install batteries,
turn the electronic lock case to the right and remove. Insert four new batteries as indicated, replace the electronic lock case and turn to the left to reassemble.
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slide open the battery cover located just below the keypad.
Insert a paper clip or pen point into the small hole in the cover. Push in while sliding cover to the right. Disconnect and remove the battery holder. Insert the 4-batteries as indicated.
reconnect the connector and put back the battery holder. Slide the cover back in place.
How do I insert the batteries on my advanced electronic lock safe? On the newer model Fireproof Sentry Safes my locksmith recommended me To install batteries,
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Hello,

I am a Safe Specialist i have been reading some of your problems and this should help there is no code if you have lost yours only the default code for the model 1610 the default code is: 77,22,09,11,64 try that if you havent changed it and with this problem with people not getting the handle open with the green light happening i suspect this is a issue with the lock mechanism i have had many of the same problems with people bringing them in when you get you safe open it and where the lock is put some lubricate on the lock regulary as the lock sticks and wont open if you havent done this then you cannot get it open see you local safe specialist and tell them what i have said and they may or may not be able to get your safe open i hope this has helped Rob Safe Specialist World.
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