Question about Epson Stylus Photo R300 InkJet Printer

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Hi i have turned my printer on and on the control panel it says general error see your printers documentation on clearing the error but it dosent say how to clear a general error

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  • kellymush Feb 01, 2009

    ive done that but its still not working

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First see if their is a newer driver available, then  Reinstall your printer and software. This is the printer model I am presently using. If this doesn't cure the problem write back, ok? 

Posted on Feb 01, 2009

  • 1 more comment 
  • Thomas F. Schneider Feb 01, 2009

    Have you tried the Epson trouble shooting guide. The other thought that came to me is about the USB ports. Are you sure they are connected and turned on?They require driver software also . Have you trid another port? I didn;t find anything on FAQs.




    http://www.epson.com/cgi-bin/Store/suppo...

  • Thomas F. Schneider Feb 01, 2009

    Can you tell me the make and model of the computer or mother board if not a name brand, please?

  • Thomas F. Schneider Feb 01, 2009


    :
    Is there a printer self test to determine if a problem is caused by the printer?

    A:

    Yes, you can run a printer check to determine whether a problem comes from the printer itself or some other source.




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1 Answer

How do I clear the general message: See your printer documentation for information about clearing the error?


Give this a try
***Manually clear the print queue***
1) Open the "Services" panel. The easiest way to do this is click "Start" and type "Services.msc" (no quotes) in the search box.
2) Scroll down the list of services to find and select "Print Spooler". Click "Stop" in the left panel.
3) Open Windows Explorer ("Computer" in the Start menu). Navigate to the spooler directory (typically "C:\Windows\System32\spool\PRINTERS") .
4) Delete the files in the directory.
5) Go back to the Services panel and click "Start".

Dec 13, 2015 | Epson Stylus Photo 925 InkJet Printer

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I can not print my document


If the printer is OK ..and you have ink and there are no errors shown ..it means that you need to reinstall the driver program for it ..and after that will work ...In case of errors you have to check the manual and see what the error means and usually for any of them you need to reset the printer...The resetting procedure can be found on the support site of the manufacturer ...and if you do not have the driver anymore...you can also find it on the support site under the downloads (drivers and downloads in some cases ) Just select the model and the operation system and go for it ..
Good Luck !

Jul 05, 2011 | HP LaserJet P2015d Printer

1 Answer

The sgreen says general error, see your printer documentation for information about clearing the error.......of course I can't find the manual


Everything you need; manuals, drivers and interactive guide can be found here:

http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=26322&infoType=Overview


Below are two possible soultions for a General Error:

1. When a General error message appears in the display on your printer's control panel, the print head may not be able to move because of some obstruction. Follow these steps:

  1. Turn the printer off.
  2. Open the printer's cover.
  3. Gently remove any jammed paper or other obstructions from the paper path.
  4. Close the cover and turn the printer back on.
alert_note.gif Note: If you can't remove the paper or foreign object yourself, do not use force and do not disassemble the printer.

2. When a General error message appears in the display on your printer's control panel, the print head may not be able to move back and forth freely.

If your printer's ink cartridge cover is not completely closed, the print head may have trouble moving back and forth. Follow these steps:

Turn off the printer.
  1. Open the printer's cover.
  2. Press the ink cartridge cover to make sure it is completely closed.
  3. Close the cover and turn the printer back on.
Before considering other options you might to try unplugging the printer from the power supply; give it 5 - 10 minutes before plugging back in and restarting.

Hopefully this will help resolve the problem. :)

Dec 09, 2010 | Epson Stylus Photo R300 InkJet Printer

2 Answers

Error 49.4c02


error 49.4c02:

Printer Error 49.XXXX - A critical firmware error has occurred. - - Turn the printer OFF then ON. If the error continues, then contact HP Technical Support.

Generally speaking, this error will occur if you are using an outdated firmware build.

Don

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For epson stylus photo r300


Hi Anna,

After doing some searching, this was the best I could come up with:

Turn off printer

Press and hold 'stop' 'maintenance' and 'power' buttons for about 10 seconds. A message will appear on the screen. power off and back on for reset

Allegedly, this is a pre-set maintenance routine epson implements as a service reminder...though I could not confirm this one way or another. I hope this works for you, as the epson website seemed to be utterly useless in finding a suitable resolution.

Good Luck,
Jem

Jan 04, 2009 | Epson Stylus Photo R300 InkJet Printer

1 Answer

General error


I have had that same problem multiple times. I even tried to call & email Epson technical support...that did not help! Try turning off computer, unplug the USB cord from the back of the printer, uplug the power cord from your wall or power strip. Next, try plugging them all back in....in the same order (power cord, USB cord, printer on).

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General error - see your printer Documentation for information about clearing the error.


I solved the problem .. during the ignition printer I inserted a sheet of paper in the printer (side cartridge) while the rollers running. the printer has expelled the sheet and the problem is solved

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Epson R300 "GENERAL ERROR SEE YOUR PRINTER DOCUMENTATION FOR INFORMATION ABOUT CLEARING THE ERROR".


in my r300 epson printer general error appear . How can i remove or clear this error from my printer lcd

Feb 01, 2008 | Epson Stylus Photo R300 InkJet Printer

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Epson stylus r300 priner


when i thurn printer on it says general error see your printer documentation for information about clearing the error

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