Unknown disc error and whirring sound!

hi I have a Philips dvd touch screen HTS7200 the lights on top for volume and play are not working ,the try is not opening ,there s no sound coming out thanks

Use Phillips own media this unit was designed with DVD+R/RW in mind, it will work with DVD-R/RW discs but Philips invented the + format.

If you are using the DVDR 3380 is recorded video to then upload to your PC the best program is TMPGEnc v4.0 Xpress it has its own function to scan source media from a DVDR, if you use +R or + RW media you don't even have to finalise it. This is only required if you want to play a DVD-R on another standalone

I have never had any problems with SONY and PHILLIPS media, generally speaking cheap unbranded media will have a higher failure rate , but you do get what you pay for when optical media is concerned.

Hope this helps, join www.windowstipsclub.co.uk for more tips and tricks concerning DVD's

you have to finalise the disc when finished recording then it plays on any dvd player

If this disc that you are trying to use is a DVD+/-RW and it has been used a few times for DVD-Video or DivX then you can try to do a FULL ERASE using the excellent ImageBurn by lightining now at v2.5.0.0 it takes about 20 mins to erase a full single sided DVD

Hope this helps.

This is very simple. you just have to remember to finalize the disc. doing this stops you making further recordings on the disk but allows you to play it in other devices. to finallize the disk. just go to the filalise disk option in the "top menu".

There was a compatibility issue with this model. Philips released a software update for this model.

Follow this link:

http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?scy=GB&slg=ENG&cat=DVD_HOME_THEATER_CA&sct=DVD_HARDDISK_RECORDERS_SU&session=20080216151231_81.77.115.133&grp=HOME_ENTERTAINMENT_GR&ctn=DVDR3380/05&mid=Link_Software&hlt=Link_Software

Read and follow the instructions CAREFULLY.

the laser mechanism must be changed

Me too - I've had a DVR3305/05 for just over a year and yesterday after using a lens cleaning disc it refuses to play anything !!! My advise is to stay away from Philips !!!

First of all, make sure you finalize the disc before playing on another machine.

If this is not the cause then the following should help:

There was a compatibility issue with this model. Philips released a software update for this model.

Follow this link:

http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?scy=GB&slg=ENG&cat=DVD_HOME_THEATER_CA&sct=DVD_HARDDISK_RECORDERS_SU&session=20080216151231_81.77.115.133&grp=HOME_ENTERTAINMENT_GR&ctn=DVDR3380/05&mid=Link_Software&hlt=Link_Software

Read and follow the instructions CAREFULLY.