Question about Dell Optiplex GX60 PC Desktop

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Ethernet plugged and installed sky broadband, plugged in ethernet cable but saying ethernet driver hasnt been installed.......cant get on internet to download drivers.....what can i do?

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If you have access to another computer with internet (friend, relative, neighbor, etc...), get a USB flash drive or thumb drive (2 or 4 GB can be found for around $10 - $15), then follow these steps:

1. locate your express service tag code, usually found on a sticker somewhere on the computer's case, and write it down.
2. go to Dell's support website: http://support.dell.com
3. Click "Drivers and Downloads"
4. Choose "By Service Tag"
5. Enter your Express Service Tag and click GO
6. Scroll down to "Network"
7. Download the "Recommended" driver and save it to the USB flash drive.

Take the USB flash drive back to your computer, open it in Windows Explorer, then double click the downloaded file and follow the installation directions from there.

You could also do the same with a CD-R if you don't have a thumb drive, but it's a bit more involved.

Posted on Feb 04, 2009

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