Question about HP Pavilion dv7-1130us laptop

1 Answer

Laptop will not power up at all from mains or battery power.

Background........

Hi, I have a HP Pavillion dv7 laptop, 4 months old from new. It has worked perfectly since I purchased it. Lastnight, in tired mode, I went to insert my camera memory card into the laptop card reader port, but before I realised, it was too late and the card was too small and disappeared into the opening. I tried to retrieve it but it would not come out as it wedged itself.

Problem.......
I then removed the bottom access panet, (like a T shape), but could not get to the card still. so I went a little further, removed the hard drive, and around 8 screws hoping to remove the bottom cover completely to allow access. I soon realised the I was not going to work and did not proceed any farther, I replaced the Hard drive, screws and the access panel and lastly put the battery back, now the laptop refuses to power up at all. I have since managed to retrieve the card form the same way it went in.

There is no reason that I can see that has caused to machine to go into total shut down, I was very careful not to touch or disturb any components except as I say the hard drive. hope you can help.

Thank you for listening and your kind assistance on this matter.


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  • 3 more comments 
  • Anonymous Feb 02, 2009

    Thanks for all the replies, its much appreciated for you taking the time to assist me.
    Update.....
    I plugged in the mains and it powered the laptop, all seemed well, it stayed on for 5 mins then the screen went blank, all the neon lights remained lit. The power button would not shut down the laptop, so I unplugged, and on trying to restart it, it fired up for 5 seconds then turned itself off and kept repeating this each time, it did finally turn on and stay on but the screen remained blank, again just the neon lights on. I know this has now become a far more complex problem and difficult to diagnose blindly.

  • katiedid25 Feb 23, 2009

    i have a gate way, that will now power up, I have tried disconnecting the battery and the main power cord, i held the power button down for 30+ sec then plugged the mail power cord back in nothing no light ect, I did the same thing only i plugged in just the battery and still nothing no power. can some one give me other suggestions

    Kimmer

  • Anonymous Mar 19, 2009

    cannot power up with or without power cord plugged in, all black no lights at all, have checked battery, power light is on around insert point but can't power up at all.

  • Ryan Stiers
    Ryan Stiers May 11, 2010

    Do you have an A/C adapter? If you do, plug that in to guarantee you have power going to the Laptop in case there is something wrong with the battery. If it still doesn't power on, you may need to call HP and have it sent in for service (which would be good to call them now since you are within the 1 year warranty period. Out of warranty service with HP costs around $400)



    If you do call HP, Do Not tell them you opened the case up, no matter how little you did while it was open. They may tell you by opening it up on your own without one of their phone technicians telling you to do so may void the warranty. Follow their troubleshooting steps and if it doesn't work after what they suggest you try, they will send you a Fed Ex Box with postage paid to send the Laptop into one of their service centres to get repaired or replaced.

  • Amardeep46
    Amardeep46 May 11, 2010

    Did you check if the battery is fit in properly ? It might have disconnected when you tried to remove the back cover of the laptop.

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  • HP Master
  • 829 Answers

Hi Can u be more specific.

Posted on Feb 01, 2009

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