Question about Acer Aspire One PC Notebook

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Acer Aspire one keeps freezing

My Acer Aspire One netbook keeps freezing right after it starts up. I can't click on anything! It's only three months old and I've hardly used it because of this reason. I've tried shutting it down and restarting. Sometimes it stops at the windows welcome screen. Sometimes I get to screen that shows my folders - but when I click on a folder, or an anything nothing happens. Then it just freezes altogether. What do I do to fix this?

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  • oxh973 Feb 27, 2009

    I have an Aspire One, and it's about a week old. It will have only about 7% CPU usage, yet it just freezes. I'll have firefox open and I can't type, change tabs, open any programs, minimize anything... nothing. There won't be an hourglass either. The first thing I did after the first boot-up was go online, download firefox and install NoScript and FlashBlock. Then I installed Zone Alarm and Avira anti-virus. I'm 99.9% sure that I don't have any viruses or malware. Process Exploorer isn't helping me identify any problems, because it's not a process related issue.

  • Anonymous Mar 22, 2009

    I have the same problem and im using it for only one month. Ive reinstalled the windows but it didnt help. It has to be something with the hard drive i think. Im taking it back while its under warranty.

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This is ridiculous. Acer need better QC. From what I keep reading, it happens alot. **** man.. !

Posted on Feb 26, 2010

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You should call on 1-800-585-2494 Toll Free on Acer and get your help for Acer.

Posted on Nov 02, 2016

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I have this too except i have had it 7 months and i just had to clear off about 50 viruses and then this shows up and really bugs me. On mine it happens whenever i click on something or 2 minutes after start up any help??? it is very irritating and is out of warranty

Posted on Aug 07, 2010

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Try starting in safe mode with net working this will help you to find the cure!! good luck.

Posted on Mar 05, 2012

  • roi_roui May 15, 2012

    sir, i had the same problem and i tried also starting in safe mode but it still happens, it always took 3 mins to open one folder sometimes forever that i just needed to hit the power button to turn it off. Don't know which is the problem, memory or OS. any suggestion would be much appreciated

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I don't have any solution but I'm here just to let you know I have the same problem with my ACER and this is a pity cuz I've been using it for almost one year without any problem. One month ago it started freezing and it happens only when I'm using the scrolling bar. Now I learnt I should use the buttons page up, page down respectively and that stopped happening. However I don't like this solution since anybody who doesn't know the scrolling bar cannot be use, can freeze my laptop in one second so I have then to restart it. I still have two weeks of warranty and I'll try to see if it is possible to swap it but bet the store I bought it will not accept my request. I'm not happy at all.

Posted on May 21, 2010

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Per ACER support tech: 1) Shut down your computer completely. 2) Unplug from the power source 3) Press and hold the power button for 20 seconds 4) Release and plug back in 5) Start up as usual. Can be done whenever there are issues as it will not hurt your computer. Releases the static electricity within the computer. Good luck. Mine's working like a charm and this problem got worse and more frequent for me.

Posted on Sep 27, 2013

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It will be better if you ask your vendor for help as it is under warranty.

Posted on Feb 01, 2009

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