Question about Kenmore 24962 Top Load Washer

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Kenmore 24962 \ 24964 \ 24966 Top Load Washer

Wahing machine applies and releases brake continuously while in spin cycle

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It appears your clutch has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 13, 2010

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Posted on Jan 02, 2017

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My MayTag Atlantis washer will not spin or drain the water out, when it gets to the rinse cycle or spin cycle , it just makes a buzzing or clicking noise.


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This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number and you'll see a list of major sub-components with diagrams and parts.

A couple of possibilities.

1. The Brake Cam Driver in the brake assembly (a plastic piece could be broken.

2. The break springs may also be broken.

Following is the Whirlpool / Kenmore installation and maintenance guide for direct drive washers. It has a section on how to access and replace the brake and drive tube.

You'll have to remove the agitators and the drive block. There is a spanner wrench to remove the drive block nut but I've found that a short 10: pipe wrench hooked over one of the nubs on the nut and sharply taped with a hammer will loosen it.

Please see GURU JSROCK516 Description of how to remove cabinet and access the transmission. http://www.fixya.com/support/r699497-replacing_gearcase


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Verify Lid switch ..... A solved rating is great motivation to continue giving priceless advise........

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