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Strip on right side of screen

My computer is an Acer Aspire 5000 series. I have a problem with the screen. There is a vertical strip going along the right side of the screen that is about 1" wide and 1" from the edge of the screen. When I bought the computer, it was working fine. After a while though, it came up with this screen and the screen had this problem on and off for a while until finally it stayed on even through i rebooted the system a couple of times. I was wondering if it would be a problem with the screen itself or if it would be a problem with the software. The strip has been on the computer continuously for about 3 years. I am confident it is not a problem with screen problems such as an accidental drop or anything like that. Thank you for your time.

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  • jhnswingle Feb 01, 2009

    Yes it does have a VGA adapter in the back and i have used it in the past to connect to another monitor. It worked great but the problem remained on the laptop monitor only.

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Its most likely a hardware issue...

Either the monitor is going bad or the video card is going bad. Ive seen software do some odd things but usually it was because the hardware wasnt within tolerances. If you have a way to test the monitor on another system or test another monitor on that system that would be the only really good test to figure out where the problem is coming from. Hope this helps!

Posted on Feb 01, 2009

  • Brian Feb 01, 2009

    Im sorry I just realized this was a laptop problem. However the possible problems are the same the testing procedure is going to be different. Can you tell me if the laptop has a vga connector on the back on it?

  • Brian Feb 01, 2009

    Its most likely the lcd screen or you might even check the connection from the lcd screen to the mainboard of the laptop.

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Screen


Problem can be the problems with the graphics chipset, (Mounting issues due to overheating), video cable, screen Inverter, or LCD screen itself.

http://www.ebay.com/itm/Acer-Aspire-5241-5516-5517-5541-5541G-486736-001-Series-LCD-screen-Inverter-/261077449831?pt=LH_DefaultDomain_0&hash=item3cc96dbc67

Not advertising for the above website, nor seller. The above is used for reference, to show what the screen Inverter looks like

It's about 4 inches Long, (101.6mm), and 3/8ths of an Inch Wide.
(.375 inches, or approximately 9.52mm)

Primer:

An LCD screen cannot produce light by itself,

http://solutions.3m.com/wps/portal/3M/en_US/NA_Optical/Systems/BehindTheScenes/Optics101/

Click on - No Thanks, and the monitor icon.
(You may wish to turn your sound down first)

A Backlight is used to provide the light.
A Backlight can be a CCFL, or a series of LED's.
(Light Emitting Diode)

Looking at the LCD screens offered for the Acer Aspire 5517 series of Notebook PC's, there are two backlight types offered.
CCFL and LED.

(Aspire 5517 just designates a model series. The actual model number follows it. 5997, 5571, and 5535, are just some of the examples of a model number. It's on the bottom of the laptop)

A CCFL is a Cold Cathode Fluorescent Lamp.
Similar to Fluorescent lighting used in homes, and businesses, but on a MUCH smaller scale.

Average thickness is 2mm. That is a little larger than 1/16th of an Inch. About this thick -> aa
Average length is almost as long, as the LCD screen is in height.

A screen Inverter is used to convert the power from the laptop, for the LCD screen, and Backlight.

90 PERCENT OF THE TIME the fault is a bad screen Inverter.

HOWEVER, when LED backlighting first came out, they were using a screen Inverter. Technology changed, and a screen Inverter is no longer used for a backlight using LED's.

Fun stuff, huh? It really isn't an issue. If your laptop is using LED's for a Backlight, it will be proudly stated on the laptop. Usually on a sticker to the right, or left of the Touchpad.

Primer over.

Now we get technical;

Diagnose:

A) Laptop OFF, monitor OFF, attach a VGA monitor to the VGA connector on the laptop. Right rear side, blue in color.
General example of a VGA Cable, and VGA connector,

http://en.wikipedia.org/wiki/VGA_connector

You can use a CRT type of VGA monitor, (Looks like a small TV), or a flat LCD screen monitor if it has a VGA cable.

B) Turn the monitor on. If a CRT type allow it to warm up a few minutes.
Turn the laptop on.
By factory default, the display should show on the external VGA monitor.

IF not;

There are at least 3 display options;
1) Internal monitor of laptop ONLY
2) Internal monitor of laptop AND external VGA monitor
3) External VGA monitor ONLY.

Hold the Fn key down, (Bottom of Keyboard, second key from left), and at the same time tap once on the F5 key.
(The F5 key is the Display Toggle-Over key)

Still no? Hold the Fn key down again, and tap once more on the F5 key.
Still no display? You have a graphics chipset problem. More on this at the end of the solution.

Display on external VGA monitor? You have a problem with the Video Cable, screen Inverter, or LCD screen.

C) Video Cable: (For Acer it is LCD Cable. I will still refer to it as the video cable)

The video cable attaches to the motherboard under the Switch Cover.
(Switch Cover is the plastic strip under the LCD screen, and above the Keyboard.
LED indicator lights, and Power On switch are covered by it)

The video cable then goes under the left Hinge, and up into the LCD Module. (Acer name for Display Assembly)
From there it connects to the back of the LCD screen.
(Acer = LCD Panel)

Due to normal repeated opening, and closing of the laptop, the video cable may become pinched, and pulled on.
This can create a loose connection at the motherboard side, or LCD screen side.

IF the laptop uses a screen Inverter, the video cable also connects to it. Can be pulled loose from the screen Inverter too.
Here is an example of a video cable for an Acer Aspire 5517,

http://www.batterystyle.com/acer-aspire-5517-cable-p-514000.html

Click on the photo view to enlarge.
The bottom side is the side that connects to the motherboard. The connector is hidden from view by the rectangular plastic strip.

This strip is used to gently pull on, and disconnect the motherboard side of the video cable, from the motherboard.
The top side connects to the back of the LCD screen.

Where the top part of the cable meets the wider lower part, you can see a small looped cable. This cable plugs into the screen Inverter.

(Either this video cable can be used for a laptop with CCFL backlighting, or it may be that the screen Inverter part of the cable is not used, if the laptop has LED backlighting. This is why the model number is always used to get the correct part, not just the model series number.

LED backlighting is relatively new, and I haven't had a laptop come to my shop that needs repair for this. I also am not going to take my new Acer Aspire 5552-3691 apart to see, lol! If it ain't broke leave it alone)

The laptop needs to be partially disassembled, in order to access the motherboard side of the video cable. Battery, and Switch Cover.
The LCD Module needs to be removed, and split open to access the LCD Panel side of the video cable.

Visual summation will NOT do. You need to physically try to plug the cable in tighter. All it takes is the space of this -> a, for there to be a loose connection.
You can leave the LCD module laying down on the table, with the video cable attached, to see if that was the problem before reassembling.

IF you see any apparent damage to the sheath of the video cable, also suspect damage to the tiny wires inside. (Stretched/Broken)
Suggest take it to the nearest 'Mom and Pop' computer store, and ask them to perform a continuity check on the cable.
(Multimeter set to OHM, 1K, and check all wires)
Damaged = Replace.

D) Screen Inverter:
To test a screen Inverter you need a sensitive multimeter. Read fairly expensive,

http://www.fonerbooks.com/test.htm

If no sensitive multimeter is available usual course is to simply replace it, due to the low cost, and ease of access to replace.
Parts changing I know, but sometimes it's the only feasible alternative.

Replacing does not repair the problem, or the laptop does not use a screen Inverter? Then the next step is to replace the LCD screen.

Here is a link to a free Service Manual,

http://www.tim.id.au/blog/tims-laptop-service-manuals/#toc-acer

Go to the subheading that begins with Aspire 1200. (1200 in blue)
Drop down to the subheading on the left in blue - 5330, and scroll across to 5517. Left-click on 5517.

This is a PDF file. The computer you are using now has Adobe Reader on it, which uses PDF files.
After you click on the file name (5517) it may take up to 30 seconds, before the first page comes up.

More to follow in an added Comment.
Regards,
joecoolvette

Aug 28, 2012 | Acer Aspire 5517 Laptop

1 Answer

Vertical strip of flashing horizontal lines on Acer Aspire 7551G screen


More than likely it's the lcd screen and will have to be replaced. I could be the video card, but most likely the lcd screen especially when you can put pressure on the screen and cause changes. To isolate the problem try connecting another monitor to the computer. Borrow a monitor from a neighbor, friend, relative or co-worker and connect it to the laptop. If the Borrowed monitor displays ok, then the problem is with your lcd screen and the video card is ok. If the Borrowed monitor displays the same as your lcd screen then the problem is with your video card inside the computer.

Plug in an external monitor and see if the display shows up on it. It can be any kind of monitor even the old big fat crt monitors as long as it has a vga cable to connect to your computer's vga port. If so that proves your video card is ok. The video will show on most systems when you reboot without you having to do anything. Some systems will require you to hit the FN (Function key) + F1 thru F12. Hold down the FN key then hit the correct key for displaying on the monitor (F1 thru F12). The correct key will normally have CRT/LCD on it or it will have the icon of a display.

Once you narrow it down to the lcd screen as being the problem you might try taking the lcd screen apart to reseat the lcd cable on the back at the top of the lcd. Just unplug it and plug it back into the connector. You can also try doing the same where the lcd cable plugs into the motherboard. Just pull it out and put it back.

May 31, 2012 | Computers & Internet

1 Answer

Acer aspire laptop screen problem.looks like ink burst behind screen


Suggest you replace the LCD screen, pearlboslem. It is damaged.

If you post the Acer Aspire model number, I can find replacement LCD screens for your perusal, and should be able to find a Service Manual. (Free)
I will also guide you step by step the best I can.

This is on the Bottom of the laptop in a white Service Tag.

If you have never replaced an LCD screen in a laptop, the task may look daunting.
I assure you it isn't.

Generally the plastic strip that is above the Keyboard, and below the LCD screen, is removed.
Usually the Power On button, and LED indicator lights are in this plastic strip.
Different manufacturers have different names for this strip of plastic.
LED Cover, Power Button Cover, etc.

With a lot of Acer laptops the LCD screen can simply be accessed by removing the Display Bezel, and the plastic strip does not have to be removed.
(Some laptops do not have a plastic strip)

In the front of the LCD screen, and surrounding the LCD screen, is a thin plastic frame.
This is the Display Bezel.

Most display bezel's have rubber screw covers, going around the front of the bezel.
These are gently picked off with a computer pick, or suitable tool.
They have a type of rubber cement on them, and if careful, they can be reused.
(Stuck back into place)

The screws are just Philips head screws. Once removed the Bezel is slightly flexed, and popped off.

{The outside edges of the Bezel have tabs. Plastic protrusions formed out of the Bezel itself.
These tabs mate up with mating tabs in the Display Cover. The top cover of the laptop.

The tips of the fingers are put on an inside/middle edge of the Bezel, and used to gently ease this inside edge up a little. (Care is used so that fingernails do not touch/scratch the LCD screen)

With the inside/middle edge brought up enough to insert a second finger, the second finger slides down, and eases up on the inside edge again.

The tabs will start popping loose. The procedure is to keep moving along the inside edge with your finger tips, and keep popping the tabs loose. Once you are 1/2 way around, or so, the Bezel will pop free.

Some bezels do not have screws. The Bezel is flexed as above, so it is distorted, and the tabs pop free }

Once the Bezel is removed you are looking at the LCD screen, and how it is fastened to the Display Cover.

The LCD screen is an assembly. It is composed of layers. The layers are held in place by a screen frame. A thin metal frame that resembles a picture frame.

Usually on the left, and right side of the screen frame are metal brackets.
These are attached to the screen frame with two to four screws.
The screws are removed, and the LCD screen assembly is almost ready for removal.
There are cables (Wires) that have to be removed from the LCD screen, the Inverter at the bottom of the LCD screen, and maybe wireless antenna wires.

This gives you an idea on replacing an Acer LCD screen. Different models are shown.
Along with a pictorial guide, I may be able to find a Service Manual also,

http://www.insidemylaptop.com/category/1-acer-laptops/

At the end of every article for each laptop model, you will see in red -
Read the rest of the entry
Click on this for the full article on that model of laptop.

You can click on each photo shown to enlarge it.

Just to show you how relatively easy it is to replace an LCD screen, in an Acer laptop.

Post the Model Number, and I'll give you more exacting information.

Regards,
joecoolvette

Oct 10, 2011 | Computers & Internet

1 Answer

Where is the WLAN switch on the Acer EXTENSA 52325


i Found this on product manual..hope this helps.


ACER
Acer (General) - FN+F5
Aspire 1000/1640Z/1690/2012 - Launch Keys above the keyboard
Aspire 16xx (General) the satellite-like launch button above the keyboard
Aspire 2000 Series (less Aspire 2012, See Above) - Button on the Front of the Laptop
Aspire 3005 on the lower right-hand side of your laptop
Aspire 3500 -
Aspire 5612 sliding button on the side of the laptop
Aspire 9302 the blue button on the left-hand side of the laptop
Aspire 94xx (General) the key found below the Lock key
Aspire One, in the lower right corner of the palm rest is a small strip with a picture of an antenna on it. An LED to the right of the strip lights to indicate the wireless is turned on.
Aspire One Series ZG5 -
Extensa 2000/2500 Series - Far Right launch button above the keyboard
Ferrari 3000/3020/3400/4000 - Button on Front of Laptop
Travelmate C Series - Far Left hot key and then choose WLAN from menu that appears

Sep 09, 2011 | Acer Aspire 5100 Notebook

1 Answer

White screen with vertical and horizontal display problem


This the problem related with LCD. Horizontal and vertical line occur, the cause of LCD data strip disconnected. If you are able to open the LCD bezel and back cover then look display data strip that is connect with LCD. if you need more then hit me mail,I'll be online on fixya.

Aug 06, 2011 | Dell Inspiron 5000 Notebook

1 Answer

How do i remove my bezel from my 6920 acer aspire i have found 6 screws is there another 1 under the acer logo?


Actually there is more than that. There are 9 screws you have to remove. You have to remove the plastic strip under the LCD Bezel, also.

1)Four at the top. One in each corner, two in the middle. (On each side of that stretched out V shape)

2)One in each corner of the LCD Bezel at the bottom.

3) Three along the strip at the bottom.

One in the middle.
One in each corner, right next to the hinge on the inside.

The three screws from that plastic strip at the bottom, also go through the LCD Bezel.




Dec 26, 2009 | Acer Aspire 6920 Notebook PC

1 Answer

Acer 5100


There is a strip of plastic above the keyboard you have to pull off to get at the screws for the keyboard.

I would remove any screws under the laptop that go into the strip above the keyboard and any screws that are under the keyboard.

Then carefully pry the strip above the keyboard up with your hands or use a small flathead screwdriver along the edge.

Hope this helps!

Dec 24, 2007 | Acer Aspire 5100-3357 Notebook

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