Question about Maytag MSD2436GR Side by Side Refrigerator

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Ice and water dispenser not working but light on constantly

My ice and water dispenser stopped working all of a sudden. No water or ice comes out. Ice is still being made - the tray is full and if you take some out by hand, the ice maker makes more. Funny part of this problem is that the dispenser light is now stuck on all the time. The front dispenser panel lights work - you can push the buttons and the little green light changes from water to ice to crushed etc.... but nothing comes out. Just prior to this event, there was an ice jam in the dispenser - lots of noise, but cubes wouldn't come out. I had to take them out by hand by opening the freezer door. After that the light is stuck on with no ice or water. Any ideas?

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  • Anonymous Mar 23, 2014

    ice doesnt work either

  • Anonymous Mar 30, 2014

    I reset the red indicator light for the filter. I have unscrewed the dispenser light bulb since it would not go off. Normally the fridge will not dispense ice or water and the dispenser light will not work when the fridge door is open. The light is stuck on, but does turn off when the fridge door opens...

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CM, there are 2 things that'd cause this. One is inexpensive, the other is not. First, check the cheap one... That rectangular rubber piece in back of your dispenser area is only a cover for a cantilever device. When you push in on this with a cup, the cantilever swivels back toward you and makes contact with a micro-switch. This switch sends power to the integrated circuit board which, in turn, performs the function you requested (cubed, crushed, water). OK... unplug your fridge. Then use your ears to diagnose this. Push the actuator pad several times in and out and listen for the tell-tale "click click" of the micro-switch. If you hear it clicking, it's good. Plug your fridge back in. Now for the expensive part. If your micro-switch clicks, your dispenser control board is fried and needs to be replaced. (I'm afraid that this is the case because the board controls the light as well as all the other functions.) UNPLUG YOUR FRIDGE BEFORE REPAIRING! To gain access the board, use a small flat blade screwdriver and remove the fascia panel starting at the bottom first. Just begin prying it gently off. Then remove the screws that are holding the board assy in place and gently pull it out. Take note of all of the wiring so you can re-install it correctly. The board number you need is #61005274. Unfortunately, it lists for about $100. A professional repairman would charge you over $200 for the repair, so you're actually saving money here! BTW, we recommend using a Belkin Surge protector for all appliances that utilize electronic controls. (you wouldn't plug you computer directly into a wall outlet, would you?) We regularly use these... http://www.acehardwareoutlet.com/(a1q3xi45sxgfbzm0qejhei55)/ProductDetails.aspx?SKU=3115672

Posted on Aug 01, 2007

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I also had the same problem after defrosting because the ice maker stopped making ice due to frozen line. After 24 hours of defrosting the ice maker started to make ice again. But the dispenser stopped working. No clicking or any thing when you push the ice dispenser. I opened the panel for the solenoid and found that there was ice around the solenoid. I took it out and used a hair dryer to melt the ice and made sure it was dry before placing it back in the unit. Everything works now again.

Posted on Apr 27, 2008

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Well, I had a simular problem. My Ice maker was working fine, the ice dispenser light was working fine, the water dispenser was working fine; only the Ice crusher/dispenser was not working. I took the cover off and found that the plastic that holds the micro-switch and plastic rocker was broken. I super glued it back, installed reinstalled the micro-switch and all is well. Thank for the tip here!

Posted on Dec 28, 2007

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Posted on Jan 02, 2017

  • 184 Answers

SOURCE: Ice dispenser only dispenses crushed ice

THE WAY A DISPENSER CHANGES FROM CUBES TO CRUSHED ICE IS BY RAISING AN ARM THAT RUNS ALONG THE BOTTOM OF THE ICE BIN. IF IT SETS FOR A LONG TIME, IT CAN GET A BUILUP OF FROST OR ICE THAT KEEPS IT FROM MOVING. PULL THE ICE BIN OUT AND TRY TWISTING THE END OF THE ARM MANUALLY. IT SHOULD OPEN A DOOR AT THE FRONT OF THE BIN THAT WOULD ALLOW THE ICE TO BYPASS THE CUTTER ASSEMBLY.
ALSO,WITH THE ICE BIN REMOVED, PUSH THE DOOR SWITCH BUTTON CLOSED BUT KEEP THE FREEZER DOOR OPEN. WHERE THAT ARM GOES IN THROUGH THE BACK WALL, CHECK FOR MOVEMENT OF A ROD UPWARD WHEN YOU CALL FOR CUBED ICE. IF YOU HEAR A LOUD HUM BUT THE ROD DOESN'T MOVE, YOU MAY NEED TO REPLACE THE SOLENOID ASSEMBLY IN THAT MODULE.

Posted on Apr 10, 2008

  • 65 Answers

SOURCE: Ice Maker Issues-only crushed ice works, cubed comes out crushed

There is a solinoid in the freezer section by the motor that turns the ice auger. Test it by selecting cubes and with the ice bucket out, open the door, hold the door switch so the lights turn out and push the dispenser button. It should make a loud snap and travel upward. If not then I would say you have a bad solinoid. If it does, then I would look at the bucket. the metal rod that runs along the side of the bucket opens a flap in the bucket that is supposed to let the full cubes drop. look for anything that might cause it to be hanging up.

Posted on Jan 27, 2009

samrat_babui
  • 296 Answers

SOURCE: Ice maker only makes crushed ice, no cubes

hi.
I slid out the tray, found the lever in the back where the rod went in, pulled it down, reinserted the ice tray, and IT WORKED! At first I thought I broke the lever, because I had to hold it down with a knife while I was inserting the tray, but it just must have been stuck.
chek these sites
http://forum.appliancepartspros.com/refrigerator-freezer-repair/23620-ice-maker-only-makes-crushed-ice-no-cubes.html

There is an opening next to the auger that dispenses the ice. In there there is a lever that must move up and down. It actually seats the metal rod on the bottom of the ice maker and controls cube or crushed. Make sure the lever is down (cube position) when you return the basket to the freezer. I had to hold it down while I slid the rod into the opening. Cubes again. http://www.applianceblog.com/mainforums/showthread.php?t=783
if satisfied plz rate this answer
all the best
regards

Posted on May 27, 2009

  • 1 Answer

SOURCE: Ice maker only dispenses crushed ice, won't dispense cubed ice anymore.

I have a GE TFX25ppbaaa refrigerator. The ice maker corkscrew motor would run and provide crushed ice only. The corkscrew motor would not run when the switch was moved to the cubed ice ( half moon) setting.

I replaced the large Light/ water/ crushed ice/cubed ice switch , ( product service number GEH WR55X129 ) ( part number GE 162D6372 PO17 )and it fixed the problem. Cost was about $43.00.

Posted on Jul 30, 2009

woodchuck789
  • 4070 Answers

SOURCE: Ice Maker GSI-26 dispenses crushed ice and will not dispense cube

You have a solenoid switch which switches the dispenser back and forth from crushed to cube. It could be stuck or not working or the parts connecting it could be disconnected or broken. You will have to observe to see if any parts are moving and if any noise is coming from the solenoid

Posted on Aug 17, 2009

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