Question about Canon i9100 InkJet Photo Printer

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Canon i9100 Printer - damaged carriage ribbon cable

I can not find a replacement 'carriage ribbon cable' for my i9100 printer, there are three cables as one, the longest one kinked near the carriage end and became U/S. the printer was working properly until this happened.
Do you know where I could purchase a cable assembly.
Regards, Russell Zammit.

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Contact Canon support by E-mail. Or Solution: Ordering parts for your product

Ordering Replacement PartsCanon does not sell internal replacement parts on-line. Parts are available exclusively by calling the Canon customer support center (the contact information is listed below).
However genuine Canon supplies and accessories are available for purchase on-line at the Canon eStore. Before calling Canon, please check the Canon eStore to ensure that the item you need is not an accessory that is available in our on-line store.
To order an internal replacement part, please call 1-800-828-4040. The hours of operation are 9:00 A.M. to 8:00 P.M. EST from Monday to Friday. When calling, speak the term "order parts" when the speech routing system asks the reason for your call. You will immediately be routed to the Parts Desk for assistance.
For your information, below are examples of what constitutes an internal part Vs. a supply / accessory:
Examples of Parts:

  • Print Heads
  • Printer Paper Trays
  • Printer Paper Guides
  • Camera Battery Doors
  • Parts Only Assessable By Taking the Product Apart
Examples of Supplies / Accessories:
  • Ink Tanks
  • Battery Packs & Chargers
  • Most Power Adapters and Connecting Cables
  • Shoulder / Neck Straps
  • Bags and Cases

Posted on Feb 01, 2009


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