I can not find a replacement 'carriage ribbon cable' for my i9100 printer, there are three cables as one, the longest one kinked near the carriage end and became U/S. the printer was working properly until this happened.
Do you know where I could purchase a cable assembly.
Regards, Russell Zammit.
Contact Canon support by E-mail.
Solution: Ordering parts for your product
Ordering Replacement PartsCanon does not sell internal replacement parts on-line. Parts are available exclusively by calling the Canon customer support center (the contact information is listed below). However genuine Canon supplies and accessories are available for purchase on-line at the Canon eStore. Before calling Canon, please check the Canon eStore to ensure that the item you need is not an accessory that is available in our on-line store. To order an internal replacement part, please call 1-800-828-4040. The hours of operation are 9:00 A.M. to 8:00 P.M. EST from Monday to Friday. When calling, speak the term "order parts" when the speech routing system asks the reason for your call. You will immediately be routed to the Parts Desk for assistance. For your information, below are examples of what constitutes an internal part Vs. a supply / accessory: Examples of Parts:
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Chad, for future reference, if it costs more than 50% to repair an item than it does to buy a new one, deep six it.
I don't know how long you've had this printer for; or how much you paid for it, but at this point, you certainly made quite an investment in an attempt to repair it, with little headway.
Sounds like you went about this using the guess and check method...anyway, you went this far and invested a small fortune, and you pretty much replaced all the parts other than the belt and ribbon cable, it sounds like you want outside support to convince you to replace them...so go ahead, permission granted! :)
The smoking and melting cable are the result of a short cicuit.
The problem is going to be determining which end the short is occuring on. It most likely is the carriage end of the cable that is the culprit. Most likely you will need to replace the carriage assembly and of course the trailing cable as the new one may have also been damaged.
You may need to use your fingers to check if the top of the carriage assembly (where the cable connects) is also getting hot (warmer than normal).
check ribbon message on the 2265 indicates the printer is detecting
problems with moving the print head. You have ruled out the ribbon as
being the cause of the problem by using ribbons from another printer.
Before suspecting other components check the printer model, if the
printer is a 2265+ check to ensure the correct ribbon is used. Note the
ribbon for the 2265+ is different to the 2265 ribbon. The 2265+ has a
ribbon sensor to detect the ribbon moving. If the printer is a 2265+ the
part number for the ribbon should be 062471.
If the correct ribbon is used the problem could be the timing strip
which could be dirty or warn. Try cleaning this and check for damage.
The problem can also be caused by a dirty or lubricated carriage shaft,
the carriage shaft should be clean and dry running - Keep clean of any
type of lubricant.
The problem can also be caused by the timing station on the carriage, the carriage motor.
You are seeing the "PW Sensor Defect Error" because the printer is detecting a fault with the Paper Width Sensor.
The Paper Width Sensor is located on the print head carriage and detects the paper edge to prevent printing on the platen.
You can check the follwoing;
Ensure the print head cable is not damaged and makes good contact with the printer and print head carriage
Ensure the Paper Width Sensor is connected correctly to the print head carriage assembly
It may be necessary to replace the Paper Width Sensor
I had similar problem with my 7310. Suggest removing the cartridge and inspecting the carriage. Look for a metal spring that may be dislodged. Mine was due to a little plastic tab that broke. This spring makes contact with the flex ribbon cable and being dislodged prevents contact. If you're lucky, you'll just have to put it back in place. I had to use some quikplastic to repair the carriage. My repair how to is at http://www.fixyourownprinter.com/forums/inkjet/46650 posted 10/28/10
Also inspect the flex/ribbon cable. Many people have found it damaged, presumably from the spring. If that's the case, then you'll have to replace it.