Question about SanDisk Sansa e250 MP3 Player

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Can not down load voice recording to computer: Sansa 280.

I have sansa 280.Previously, I had no problem down loading all recordings to my laptop. I could see not only the voice recordings but all the songs and audible books etc in a list format. I could then name them or rename them. Now when I connect my sansa280 to my laptop, it shows it is connected but the message on the laptop screen says "connect the device to sync". So, though it shows the icon on the screen it does not seem to recognize the sansa. The sansa screen shows two arrows moving in opposit direction and says "connected". Can you help me how I can get to see the list of items that are there on the mp3 player and be able to download them to my laptop?

Thanks for your help.


Sam

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Hi,
You can try few simple steps like changing the USB ports, turning off & turning on the mp3 player and then reconnecting it, and then changing the USB mode on device: Menu --> Settings --> USB mode: MSC or MTP
If these don't work, try the steps here: Sansa e250 Not Detected in PC 

Posted on Feb 01, 2009

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