Question about Sony Handycam CCD-TRV308 Camcorder

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Camera won't accept tape

Everytime I try to put a tape into my camera it won't accept it. I push the tape slot closed and then it just makes a clicking sound over and over before finally ejecting it. Can this be fixed or do I need to toss the camera and get a new one? It is in otherwise excellent condition.

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  • Toxictom Jan 15, 2008

    Same problem with tape installed. Door will auto-close properly without tape. With tape the head spins for a few seconds and then auto-ejects tape.

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  • Master
  • 4,402 Answers

Tape senors is bad or have a bad tape

Posted on Jan 16, 2008

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CAN NOT FORMAT SD CARD IN MY MEMORY CAMCORDER KEEP GETTING - CHECK CARD'S WRITE PROTECTION SWITCH - ALL 5 OF MY CARDS ARE DOING THIS - HAVE DONE THE LOCK-UNLOCK THING - PUT TAPE ON IT - NOW WHAT...


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I have a Sony Handy CAM 8 CCD-FX310. It will eject, but when you place a cassette in the slot and gently push it closed, the top will not retract down. it makes a slight spinning noise and then ejects...


I had the same problem with a Sony FX410, not much different than a FX310. With my camera all i had to do was to push the top down with a gentle push, it would engage and play and record normal. Don't force it hard, just a light pressure to help the cradle down. Most of these Sony cameras are crappy when it comes to loading the tape, most if not all the Sony's i've had end up with this problem, no matter what model you have. I've taken my camera competely apart and could not find the problem for not pulling down the tape, don't know if it can be a sensor or what, i never could find anything broken or loose or misalign, i oiled all the joints and moving parts with a light dab of thin oil, it worked fine except for that darn cradle not pulling down the tape.
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E04 unit in safeguard mode


I tried every method I could find from people posting on the web, but the method that worked for me is this.

1. Eject the tape and close the tape holder.
2. Turn the camera off and remove the battery.
3. Put the battery back in. Leave the camera off.
4. Open the tape holder.
5. Slide the tape in, but as you press the holder in to accept the tape, keep your finger pressing in on the holder, being careful not to slow the tape holder from moving downward.
6. Turn the camera on.
7. If it doesn't work the first time, press more firmly to help the tape holder accept the tape.

That's it. This method seems to work for me and lets me use the camera for a long while. If the camera is sitting unused for more than a few hours, I have to do it again. And each time I insert a tape, I make sure that I keep pressing as the tape holder lowers the tape.

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