Question about Logitech QuickCam Pro 9000 Web Cam

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Logitech PRO 9000 installation failure

Dell Studio 540
Vista Home Premium

QuickCam Software installation v11.8

I recently purchased a new Dell computer and found I needed a new Webcam for Vista compatibility, so purchased the Logitech PRO 9000. Surprisingly, I have not been able to successfully install the drivers.

The installation instructions are explicit about not plugging in the Webcam until the installation software says to do that. At the point in the installation when it says to plug the web cam into the USB, there is a window saying "waiting for connection", and sure enough another window pops up with "found new hardware" then a message "locating and installing driver software" and "downloading from windows update". Unfortunately, it does not appear to be looking for drivers from the install CD and shortly after there is a message "installing device driver software" followed by "unidentified device" and "Failed".

I have uninstalled the Logitech software and tried again at least 3 times without success. I also found one other thread on a website with someone else that seemed to have a similar problem. Hope you can help suggest what the problem might be and a solution.

Thanks

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  • 1 more comment 
  • giussy Feb 07, 2009

    I have been doing the sama thing for days. The camera worked until recent Widnows updates were installed. Nothing works with video, all Office products have dlowed down. I cannot fiture this out.

  • teico Apr 22, 2009

    Just purchased for a dell, all I get is click, click, activity...black screen.

  • Anonymous Mar 28, 2014

    I've been to many sites at this point, with no luck in finding windows 7 drivers for the Logitech QuickCam V-UW21. It is not really that old of a device yet the support is gone. Frustrated with this, I'm hoping that someone may have found a compatible driver or a hack of some sort. Are you aware of any such solution, or can you direct me in some way at this point?

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Click off on the FOUND NEW HARDWARE and continue the installation.
If you have further problems, let me know and I'll assist you to get it going.
Hope this helps. Bud

Posted on Apr 15, 2009

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