Question about Maytag Neptune MAH5500B Front Load Washer

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Cabinet removal I am trying to take the cabinet off so that I can get to the motor control board. The washer recently shorted out and I couldn't get the door open. I finally figured out how to get the door open. Next step is to get the cabinet off. I was told the motor control board was bad or it might be the display control board. I could also use some help on testing the boards. I have a meter but not sure what I am looking for.

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  • Lisa Turner Aug 02, 2007

    Thanks jsrock516. That is exactly what I needed to know. The problem is that my washer is 7 years old and they no longer make the motor control board for this model. What Maytag did was change the board which is no longer compatible with my motor. So now you must buy a converter kit which comes with a new board and a new motor. This part can range from 185 to 260 dollars. You can avoid this price if the motor goes out within 10 yrs and just pay for the labor.

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Follow these steps: 1. Open dispenser on top and remove screws. 2. Remove the door and screws opposite the door around the door opening. Front panel should come off. I'm trying to remember if the motor control board is in the cabinet, or under the console. Some washing machines now have the control board under the console. Just in case you open up the front casing and don't find what you're looking for, you can also remove the screws from the back of the console and it should lift up. Let me know if this helps you.

Posted on Aug 01, 2007

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Kenmore 400 series washer. Only three years old. Worked fine until last week, it wouldn't restart after I had paused it. It blew the circuit breaker, shorted the socket, and continues to trip the breaker...


There is a dead short somewhere in the unit, I suspect a leaking pump and the motor got wet, is there any water under the unit? If not then you will have to remove the cabinet and check from the power cord to the control panel and beyound if neccesary to find out what is causing the short. Does the unit trip immediatly or does it take a while. If it takes a while and you have power to the unit for a little while then you may have a motor that is weak and stuck in a bad spot on the winding, you can try to spin it a small distance to see it it will take off. But BY All Means, UNPLUG THE UNIT BEFORE OPENING THE CABINET! These newer machine the cabinet slides off towards the front after you remove a few screws holding the control panel on.

Mar 26, 2011 | Kenmore Washing Machines

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Whirlpool: How to replace the coupler on a direct drive washer


Removing the cabinet
UNPLUG the washer. There are two screws holding the control panel to the cabinet. Most models the screws are in front but, some models have the screws in back. They are on each end. Now raise the control panel up and let it rest on the hinges. Unplug the lid switch harness and locate the clips on each side (bronze in color) and release them. Now the cabinet will lift off the frame and you can set it aside.
How to replace a coupler Now that the cabinet is out of the way, remove the pump from the motor and set the pump off to the side. Remove the two screws holding the clips on the motor and remove the clips. Unplug the motor harness and on some models you will need to unplug the capacitor.
Now you will need to replace all three parts to the coupler. I use a ½” socket and a small hammer to force the coupler onto the motor and transmission shafts. Put the rubber part onto the coupler half on the transmission and then line up the post on the motor shaft with the holes on the rubber part and it should go on ok. Put the clips that hold the motor in place and plug in the harnesses.
Put the pump back on and the clips to hold it in place. Set the cabinet back on the frame. Make sure the lip on the front cabinet is under the front rail of the frame. Ease the cabinet on the frame making sure the two rear sides of the cabinet set down on the tabs of the frame.
Put the two clips back on that hold the cabinet and plug the lid switch back in. Fasten the control panel down and you are all set.

on Feb 12, 2010 | Washing Machines

Tip

Whirlpool: How to replace the coupler on direct drive washers


Removing the cabinet
UNPLUG the washer. There are two screws holding the control panel to the cabinet. Most models the screws are in front but, some models have the screws in back. They are on each end. Now raise the control panel up and let it rest on the hinges. Unplug the lid switch harness and locate the clips on each side (bronze in color) and release them. Now the cabinet will lift off the frame and you can set it aside.
How to replace a coupler Now that the cabinet is out of the way, remove the pump from the motor and set the pump off to the side. Remove the two screws holding the clips on the motor and remove the clips. Unplug the motor harness and on some models you will need to unplug the capacitor.
Now you will need to replace all three parts to the coupler. I use a ½” socket and a small hammer to force the coupler onto the motor and transmission shafts. Put the rubber part onto the coupler half on the transmission and then line up the post on the motor shaft with the holes on the rubber part and it should go on ok. Put the clips that hold the motor in place and plug in the harnesses.
Put the pump back on and the clips to hold it in place. Set the cabinet back on the frame. Make sure the lip on the front cabinet is under the front rail of the frame. Ease the cabinet on the frame making sure the two rear sides of the cabinet set down on the tabs of the frame.
Put the two clips back on that hold the cabinet and plug the lid switch back in. Fasten the control panel down and you are all set.

on Feb 12, 2010 | Washing Machines

1 Answer

Kitchen Aid Washer- fills ok (water level-ok), but will not agitate or spin, drains ok, and control timer advances ok. Please help? Where do I begin troubleshooting?


This is a clear evidence of a broken motor coupler. The mechanical output of the motor is not transferred to the transmission and therefore result in the agitator not to agitate and the drum not to spin. It drains because the drain pump is directly coupled to the rear spline of the motor. Replace the motor coupler to address the problem.

Release the console from the top of the cabinet depending on the model of your machine then pull forward and up on the console and lay it back on the hinges.
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Disconnect the lid switch harness connector by pressing on the tab, located in the middle, and pulling it up.
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The cabinet is attached to the rear of the washer by two brass-colored retaining clips. Insert a flat blade screwdriver into the turned-up edge of the clip, located on both sides, and then pry back to release the clip from the slot in the cabinet.
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Open and hold the lid while grabbing the cabinet front opening then tilt the top of the cabinet toward you by pulling the cabinet away from the base. This releases the front and back slots of the cabinet from the tabs in the front and back of the base. Using the side of your leg and/or body as a support for the front of the cabinet, carefully lift up and set the cabinet aside.
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With the cabinet removed, pry the clips securing the pump to the motor off and remove the pump.
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Disconnect the motor harness then remove the screw securing the bottom clip holding the motor and remove the clip. Hold the motor from the bottom while loosening the screw securing the top clip holding the motor. Remove the clip then pull the motor out of the washer.
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Remove the broken coupler parts from the transmission and the motor shaft then tap the new coupler parts in place or until the splines are even with the edge of the coupler.
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Remove the motor mounting plate to remove the coupler part in the transmission side more easily.
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Once the coupler parts are properly installed, put the rubber grommet into the coupler in the motor then line up the remaining slots on the grommet with the coupler prongs in the transmission and put them together.

Secure the motor with the clips and the clips with the screws then reconnect the motor wiring harness to the motor terminals and reinstall the pump.

Bring the cabinet to the front of the washer then slide the front bottom rail of the cabinet under the rail at the base of the machine then lay down the cabinet into position. Make sure the slots in the cabinet sit into the tabs at the base of machine.

Reconnect the lid switch harness then push the retaining clips back down into position to secure the cabinet to the rear of the machine. Reinstall and secure the console to complete the repair.


Aug 11, 2010 | Washing Machines

1 Answer

The machine only fills up the water level and then it gets stuck there. It sounds like the motor is going to kick in, but it does not.


Assuming that this is a basic Kenmore / Whirlpool top load, direct drive, neutral drain washer.

Have you checked the motor coupling.

That is a device that connects the motor to the transmission .

To remove the cabinet on this design machine. Locate two screws in the bottom front of the control panel.

This panel is where you set controls. Remove the two Phillips head screws and lift up and turn control panel backwards. It will hinge to an up position and stay there.

Locate the two brass colored clips that hold the back of the washer to the cabinet. Remove by prying up with screwdriver.

Unplug the wires going to the lid switch. Pull forward on the cabinet and the whole thing will disconnect from the base of washer and you can set it aside.

After removing the cabinet, remove the pump and motor.

This is the Sears parts site. Enter your model number and a list of major components will appear.

Check the site for the pump and motor and you'll see the motor coupler.

If this plastic and rubber part is damaged on your machine, the motor will try to spin but the transmission (agitate and spin) won't be able to.


Sep 08, 2009 | Kenmore Washing Machines

1 Answer

Does not agitate or spin. model number WPRE6100G0WT Pump works fine. Lid switch is okay and power to motor. Fuse on nuetral is also good. Suspect control circuit board or inverter at the motor. Can...


Is motor running? Remove cabinet and jump the lid switch with a small piece of wire. Put washer into cycle and run. Does the motor work? No- I would guess you have a bum circuit board or a short before the motor. If this is a direct drive, you probably have a slipping clutch, which is an easy fix. Let us know.

Aug 21, 2009 | GE Profile WPRE6100G Top Load Washer

1 Answer

Whirlpool top load washer will not agitate or spin.


Hi, If the motor runs but the washer will not spin or agitate, you will need to change the coupler. Here are the instuctions
Removing the cabinet. UNPLUG the washer. There are two screws holding the control panel to the cabinet. Most models the screw are in front but, some models have the screws in back. They are on each end. Now raise the control panel up and let it rest on the hinges. Unplug the lid switch harness and locate the clips on each side (bronze in color) and release them. Now the cabinet will lift off the frame and you can set it aside.
How to replace a coupler:
Now that the cabinet is out of the way, remove the pump from the motor and set the pump off to the side. Remove the two screws holding the clips on the motor and remove the clips. Unplug the motor harness and on some models you will need to unplug the capacitor.
Now you will need to replace all three parts to the coupler. I use a ½” socket and a small hammer to force the coupler onto the motor and transmission shafts. Put the rubber part onto the coupler half on the transmission and then line up the post on the motor shaft with the holes on the rubber part and it should go on ok. Put the clips that hold the motor in place and plug in the harnesses.
Put the pump back on and the clips to hold it in place. Set the cabinet back on the frame. Make sure the lip on the front cabinet is under the front rail of the frame. Ease the cabinet on the frame making sure the two rear sides of the cabinet set down on the tabs of the frame.
Put the two clips back on that hold the cabinet and plug the lid switch back in. Fasten the control panel down and you are all set.


Vic

Jul 18, 2009 | Whirlpool Ultimate Care II LSQ9564J Top...

1 Answer

My Whirlpool washer won't spin


Hi, It sounds like the coupler has broken. If the motor runs but doesn't do either of these things, here is how to Removing the cabinet. UNPLUG the washer. There are two screws holding the control panel to the cabinet. Most models the screw are in front but, some models have the screws in back. They are on each end. Now raise the control panel up and let it rest on the hinges. Unplug the lid switch harness and locate the clips on each side (bronze in color) and release them.
Now the cabinet will lift off the frame and you can set it aside.

How to replace a coupler:
Now that the cabinet is out of the way, remove the pump from the motor and set the pump off to the side. Remove the two screws holding the clips on the motor and remove the clips. Unplug the motor harness and on some models you wil need to unplug the capacitor.
Now you will need to replace all three parts to the coupler. I use a ½” socket and a small hammer to force the coupler onto the motor and transmission shafts. Put the rubber part onto the coupler half on the transmission and then line up the post on the motor shaft with the holes on the rubber part and it should go on ok. Put the clips that hold the motor in place and plug in the harnesses.
Put the pump back on and the clips to hold it in place. Set the cabinet back on the frame. Make sure the lip on the front cabinet is under the front rail of the frame. Ease the cabinet on the frame making sure the two rear sides of the cabinet set down on the tabs of the frame.
Put the two clips back on that hold the cabinet and plug the lid switch back in. Fasten the control panel down and you are all set.
Please let me know if this helps you or if I can assist you further.

Vic

Jul 13, 2009 | Whirlpool LSR5132PQ Top Load Washer

1 Answer

Kenmore washer


On the top load models, you need to remove the washer's 3-sided cabinet and then the pump is secured by two clips to the motor.
To remove the cabinet, open the control panel up, then find the two retainer straps that hold the cabinet in place. Pop them out with a screwdriver and pull the cabinet back and up. The pump is in he center by the floor, you can't miss it...

Dec 14, 2008 | Kenmore 24032\24036 Top Load Washer

1 Answer

Frigidair modle fwt647ghs0 will not spin.


MOST FRONT LOADERS HAVE A SCHEMATIC DIAGRAM AND TROUBLESHOOTING GUIDE IN AN ENVELOPE ATTACHED TO THE SIDE WALL OF THE INTERIOR OF THE CABINET. REMOVE THE TOE PLATE OR BACK PANEL TO GAIN ACCESS.
IF THE MOTOR SHORTED OUT, THAT IS WHAT CAUSED THE CONTROLLER TO FAIL. BOTH PARTS WOULD HAVE TO BE REPLACED. COULD BE AN EXPENSIVE REPAIR.

Apr 04, 2008 | Frigidaire GSTF1670A Front Load Washer

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