Question about Sony Playstation 3 (PS3) Console

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Not reading disc

I got my ps3 with the old version and wasnt able to play good games until i updated it on the net, but after i updated the system i put a game in and the loading icon appears but it just keeps loading and dosnt come up. i even used a game that worked before the update

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Re: not reading disc

If you in anyway did not complete the update it can actually seriously damage your system. If you canceled the update or prematurely stopped it. i suggest calling suport at 1-800-345-SONY (7669) or emailing them at

Posted on Jul 31, 2007

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2 Answers

Playstation 3 not playing games but will play blu ray discs

Make sure that your firmware is updated correctly. Also make sure the games are the correct region for the unit you're playing on. You may have an incorrect region setup on the PS3. PS3 games are region locked, either being PAL or NTSC. If the PS3 is set to read PAL (by being set to a region that is PAL, like the UK, Europe, and Japan) it will not read or play an NTSC disc.

Misconfigured or corrupted firmware installations can also cause this problem. Furthermore, pirated games will not play, because they do not have the appropriate security key on the disc.

You can try testing this by creating a new profile on the PS3 and trying to play the games. If you can play them with the new profile, then there is a corruption with the old profile. If you can't play them in the new profile, then it could be the firmware.

Lastly you may have a blown drive. Most PS3 games are dual layer blu ray discs capable of storing large amounts of data. The blu ray drive in the PS3 uses a sequenced dual laser to read the game. If one of the laser emitters has blown, it won't read the game correctly. However, since it doesn't use both emitters to read blu ray movie disks or dvds they'll still play correctly.

Oct 04, 2014 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 - Game crash followed by disc read error

The update corrupted your hard drive that's why it's not loading any disc.Yes,Restoring the system will work but it will destroy all your saved game data.Updating the system will not remove the hard disk defect.There is only one solution,Reset it.

Jun 14, 2010 | Sony Playstation 3 (PS3) Console

3 Answers

Quantum of solace, on blu ray, previews play fine, film wont

Do need the internet, just go into your settings tab on the intro menu for the PS3 and hit system update. Use the via internet option and it finds the newest version...2.70. Takes a bit to download but, when it's done you get to enjoy watching the otherwise $30 drink coaster.

Mar 30, 2009 | Sony PlayStation 3 40GB System

1 Answer

PS3 Wont Play Game OR Blue Ray Disc

reset to the factory default then load ver 2.60(most current). If the system still does not read any discs the laser is bad.

Dec 05, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 80 GB - Error Code 8002991

Hi tomdonnatim,

If your PS3 is brand new, you most likely have to update the system's software to a more current version in order to properly play many Blu-Ray discs.

In order to update your PS3 system:
Go to the home menu, move to the "Settings" tab (the 2nd tab from the far left), scroll down to "System Update". It takes about 5 minutes to download and fully download the update, but it should solve the problem.

More information on the system update can be found below:

Nov 20, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 not reading discs

PS3 is The amazing device by sony but it has some common problems like Disc read error etc.... Good news is that these all problems can be repaired with the help of DIY Guides, one such guide available at PS3 Repair Blog

Aug 27, 2008 | Sony Playstation 3 (PS3) Console

3 Answers

PS3 wont read discs

maybe ur system is corrupt so u might have to contact sony and ask them about it, did ur games work fine before?

May 13, 2008 | Sony Playstation 3 (PS3) Console

2 Answers

PS3 wont read discs

Me too dude, down right disturbing. We are all getting F-ed!!!!

have an 80 gig machine, downloaded the aptch, played 1 game of CoD and it froze. WTF!!!

Apr 20, 2008 | Sony Playstation 3 (PS3) Console

3 Answers

PS3 wont read disks

ts a problem with the latest download update. sorry to say but its a job for sony as long as its still under warranty. just phone them up explain the probs your having and they will send you a new (normally reconditioned) unit out. sony's replacement service is very good.

Feb 09, 2008 | Sony Playstation 3 (PS3) Console

2 Answers

Wont play games

Help me my playstation will not read any games cds or bluray discs and its only a month or so old heeeeeeeeelp

Jan 29, 2008 | Sony Playstation 3 (PS3) Console

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