My washer wont spin....I found a thick rubber ring under the
machine....when inspecting underneath, there is a white circular
plastic piece with prongs....looks like some of them are broken off???
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Hello,It needs a drive coupler for the motor/transmission.
Unplug machine. Just lean the machine back, pop the two clips on
the pump and put it to the side. Take the two screws out of the motor
clips (usually 1/4 inch), and pop those clips off. Motor will come off.
You will see the 3 fingered white piece on the motor shaft and one on
the transmission shaft. There is a rubber coupler that connects the
two. Replace which ever white plastic piece is broken, or the rubber
piece if that is it. Make sure not to bang the white plastic piece too
far onto the shaft. The shaft should go flush with the white plastic
part facing you.
Put motor and pump back together and plug in motor.
If the coupler looks damaged, it's a relatively easy fix.
Pry the plastic pieces from the motor and transmission. Some people use a claw hammer but I've found that using a small (6 inch) pry bar works well.
Carefully fit the plastic pieces over the motor and transmission shafts and press them in place (Use a 1/2" of larger socket to put pressure equally around the pieces.
Put the rubber piece on the transmission plastic piece.
Replace the motor mounting plate.
Carefully line up the plastic prongs on the motor based plastic piece to the three un-used holes in the rubber piece. If they don't line up right, the coupler could be damaged.
Mount the motor, don't forget the two screws, put the pump back on the motor and use its' clips.
Put the cabinet back on, don't forget to plug the lid switch back in and re-mount the console.
If this is a basic top load, direct drive washer, there is a rubber-band like device that fits around the brake drum. It's a sound deadening device and won't hurt anything if it's broken or missing. That's likely what the "belt or gasket" is.
That is the drive coupler and it has worn out. You can order a replacement set that comes with two plastic retaining pieces that slide onto both your transmission and engine and also a rubber piece that goes in between these two plastic pieces. You can search many places to find out how to replace this part. I just ordered a set and shopped around a bit and mine was $20 after shipping.
Kenmore / Whirlpool top load, direct drive washers use a "Motor Coupler" between the motor and transmission.
It's used as a fail safe device and consists of three parts.
Two of the parts are the same, plastic units with three prongs that fit on one of the motor output shafts and the other on the transmission input shaft.
Between them is a rubber piece with six holes. The power from the motor is transmitted through the rubber piece to the transmission.
If the motor coupler is broken, or worn, the motor may not be able to send full power to the transmission for agitating or spinning. This may be the baseball in spokes sound (the plastic prongs clicking together.
See the following for how to remove the cabinet, pump, motor and motor mounting plate to inspect and replace the motor coupler.
Depending on your washing machine model, the drum and motor are connected by 2 plastice yellow circular pieces, with a black rubber washer in the middle with holes where the pegs or rods go into. The 2 plastic circular pieces have 3 pegs or rods if you will, that connect to the black rubber washer via 3 holes. Sometimes, one or both of the 2 plastic circular piece pegs get broken off or the rubber washer cracks and breaks apart, so that the motor will not turn the drum. If thats the case, you can purchase the 2 circular pieces and black washer piece as a set.