Question about Symantec WinFax Pro for PC

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How to create "Message Stores" in Winfax Pro 10

My default Message Store is now almost full. Can any one help and tell me how to create additional message stores so that I can store for example messages of Year 2007 Jan to July

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To create the message store folder: 1. Close WinFax and the WinFax Controller. 2. If you are running Windows NT, 2000, or XP, stop the WinFax service. If you don't know how to do this, read the document How to start or stop a service in Windows. 3. Using Windows Explorer, locate and then double-click the Symantec WinFax Pro folder. 4. Click File. 5. Point to New, and then click Folder. 6. Give the new folder a name (My Faxes, for example) and press Enter. 7. Close Windows Explorer.

Posted on Aug 07, 2007


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Don’t get duped into buying a counterfeit WinFax PRO 10 CD ROM. Here is how you can tell the difference from a “real” CD ROM and the obvious fakes. If you purchased your Symantec WinFax PRO with a box and manual, chances are it is the genuine item. If you purchased a “loose” CD ROM, usually referred as “OEM”, then you should check for the following:

How to detect a counterfeit WinFax PRO 10 CD ROM
  • Symantec never included the actual revision of WinFax PRO 10 (10.01,10.02 or 10.03) on the CD ROM. So, if your WinFax PRO CD ROM says “WinFax PRO 10.03′ its a fake. All genuine WinFax PRO 10 cd’s contain the heading ”WinFax PRO 10.0′
  • If you see text with “winFAX” or “Live Update” anywhere on the CD its a fake. The official Symantec trademarks are ”WinFax” and “LiveUpdate”, no other variations of this text should appear on the CD ROM.
  • Failure to capitalize ”symantec” and “corporation”.
  • An “All rights resverd” spelling error, or other spelling errors.
  • Incorrect font used for WinFax PRO and Symantec logo. The current Symantec logo is consistant across all software they produce.
  • Silver portion of CD is a (dull) matte finish, on the real CD it is relective (mirror surface).
  • To determine if the CD is brand new and sealed – geniune WinFax PRO 10 CD’s come in a white envelope sleeve that are sealed with a sticker that may have one or more of the following: a bar code, a Symantec 5 or 6 digit product code, a brief license agreement.
  • In most cases, manufacturer information is printed on the inner rim of the CD ROM of genuine CD’s. This is usually missing on a counterfeit.
  • Update patch 10.04 is not included on genuine CD ROMs. Any CD that contains the patch update to 10.04 is a counterfeit

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This can be any number of problems, like corrupt logs, too many entries in your default log structure,. You can check this link regarding rebuilding your logs:;CODE=01;HID=30

WinFax Tools has many fixes for WinFax that are automated.;f=17;t=412

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