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"cannot communicate with the scanner" error message on mac

I just installed the Epson Perfection V300 Photo scanner software and drivers for Mac (I'm in OSX 4.11) and tried different USB cables, and different ports on my computer...but when I launch the scanner either through Photoshop or through Epson Scan, I almost immediately get the "Cannot communicate with the scanner. Make sure the scanner is on, correctly set up and connected with no errors in the scanner" What else can I do...??

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5 Suggested Answers

  • 97 Answers

SOURCE: Scanner won't communicate with my Mac

Uninstall the software with scanner unplug from your MAC. Install the software with the scanner disconnected, then connect it b4 the first use of the software.

Posted on Mar 31, 2007

SOURCE: Problems with v350

Basti! Thanks for your answer. I already tried all that -- the USB didn't show up at in the system profiler. Finally I pulled out all USB connections and tried all over = working!!! The problem was a relatively new USB con to a JBL loudspeaker. I never thought USB could intefer with each other, but now I learned something new :-)
Regards Maria

Posted on Sep 22, 2008

sys_admin
  • 829 Answers

SOURCE: EPSON Perfection 4870 Photo Scanner - Driver for vista

Kindly check out the URL and you will get the driver http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=28461&infoType=Downloads

Posted on Dec 14, 2008

  • 169 Answers

SOURCE: cannot communicate with scanner (Canoscan Lide60 on Mac OSX 10.5)

hi

click on to start then go to run and in run type in devmgmt.msc ,it will open up device manager try to check under universal serial bus control that their is no red x or exclamation mark .as this universal serial bus acts as a communicating port between computer and scanner,if their any marks try to uinstall and reinstalling the serial bus controll
and after that it will definetly work

if it doesnot work write me an email with your phone number and i will help you out in fixing it
ullekhtandon@gmail.com

Posted on Jul 09, 2009

  • 63 Answers

SOURCE: I need the instruction booklet for the Epson

There is no instruction book as such. Howeevr there are PDF instructions available to download from:
http://esupport.epson-europe.com/ProductHome.aspx?lng=en-GB&data=rK0mdsx83QKWzfjIeSKVmMosvDqYoOjr&tc=5#10

Posted on Aug 21, 2009

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