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"cannot communicate with the scanner" error message on mac

I just installed the Epson Perfection V300 Photo scanner software and drivers for Mac (I'm in OSX 4.11) and tried different USB cables, and different ports on my computer...but when I launch the scanner either through Photoshop or through Epson Scan, I almost immediately get the "Cannot communicate with the scanner. Make sure the scanner is on, correctly set up and connected with no errors in the scanner" What else can I do...??

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5 Suggested Answers

  • 97 Answers

SOURCE: Scanner won't communicate with my Mac

Uninstall the software with scanner unplug from your MAC. Install the software with the scanner disconnected, then connect it b4 the first use of the software.

Posted on Mar 31, 2007

SOURCE: Problems with v350

Basti! Thanks for your answer. I already tried all that -- the USB didn't show up at in the system profiler. Finally I pulled out all USB connections and tried all over = working!!! The problem was a relatively new USB con to a JBL loudspeaker. I never thought USB could intefer with each other, but now I learned something new :-)
Regards Maria

Posted on Sep 22, 2008

sys_admin
  • 829 Answers

SOURCE: EPSON Perfection 4870 Photo Scanner - Driver for vista

Kindly check out the URL and you will get the driver http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=28461&infoType=Downloads

Posted on Dec 14, 2008

  • 169 Answers

SOURCE: cannot communicate with scanner (Canoscan Lide60 on Mac OSX 10.5)

hi

click on to start then go to run and in run type in devmgmt.msc ,it will open up device manager try to check under universal serial bus control that their is no red x or exclamation mark .as this universal serial bus acts as a communicating port between computer and scanner,if their any marks try to uinstall and reinstalling the serial bus controll
and after that it will definetly work

if it doesnot work write me an email with your phone number and i will help you out in fixing it
ullekhtandon@gmail.com

Posted on Jul 09, 2009

  • 63 Answers

SOURCE: I need the instruction booklet for the Epson

There is no instruction book as such. Howeevr there are PDF instructions available to download from:
http://esupport.epson-europe.com/ProductHome.aspx?lng=en-GB&data=rK0mdsx83QKWzfjIeSKVmMosvDqYoOjr&tc=5#10

Posted on Aug 21, 2009

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1 Answer

Epson v300


Go to
http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=113127&prodoid=63077159&infoType=Downloads&detected=yes&platform=OSF_W_XP-32
This link provides access to Drivers & Downloads for the Epson Perfection V300 ... This software is recommended based on the detected operating system (Mac ...

Jan 21, 2014 | Computers & Internet

1 Answer

How to install epson scanner without CD


click start control panel administrative tools computer management device manager scroll to ports(COM&LPT) + to expand you should see a communication port and Ecp printer port

you might see a yellow? ! question exclamation mark or a red X this will mean you need to install a new driver for this device right click you will have options to update driver,disable,uninstall or select properties again you will have the similiar options also you can troubleshoot the device

if you dont have the driver you will need to download one
http://download.cnet.com/epson-perfection-4990/3000-2118_4-68658.html

http://download.cnet.com/epson-perfection2450/3000-2118_4-56894.html


hope this helps

Sep 08, 2012 | Epson Perfection V300 Photo Flatbed...

1 Answer

Just installed the Epson V300 scanner but when I switch on the scanner I get a message that it is not communicating with the computer. The hardware is shown in my device manager list.


First check Epson site for latest driver for your operating system. Try turning on scanner before the computer is turned on. It could be old driver on USB chipset from Intel needs update. A normal problem I have encountered in the past with Epson Scanners

Nov 08, 2009 | Epson Perfection V300 Film Flatbed Scanner

1 Answer

Scanner twain driver will not install


Dear sir,I am sory for your problem.Please format your oparating system i mean you install new windows.some times optical driver did not read properly data cab file,So hardware driver is not support properly.Windows xp SP3 is not complite version some messing.
Thanks You are success
Tareq

Aug 27, 2009 | Epson Perfection V300 Film Flatbed Scanner

1 Answer

Scanner driver for Epson Perfection 4490 Photo 10.5.6 doesn't wk


Epson has a Mac OS 10.5 support page HERE
There is a new beta driver section you may want to try and there are FAQ's for the perfection scanner with Mac OS..
I know it will work with your Mac... I've got the same one and it's working. All the drivers as there as well.
k

Jun 10, 2009 | Epson Perfection 4490 Photo Scanner...

1 Answer

Software will not open


There is a proper way on uninstalling and re-installing drivers on mac. Call epson for walkthrough in troubleshooting steps.

May 19, 2009 | Epson Perfection 4990 Flatbed Scanner

2 Answers

By using the epson v500 photo I get the following massage: "Please remove the document mat and/or close the document cover" Off course I remove the mat and de document cover is close. I send the scanner to...


Possible driver issue. You have to reload the twain driver.
To uninstall the twain driver, please follow the ff instructions:
- Trash epson scan and epson scanner monitor from the harddrive
- Go to the library, then application support. Trash epson scanner module.
- Go to the library again, then image capture. Trash twain data sources.
- Go to the hd. Click on users. Click on the name of your computer. Click on library, then preferences, then epson. Trash epson scan.
Empty the trash and restart your mac.
When your mac is fully back on. Go to http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=88368&prodoid=63070478&BV_UseBVCookie=yes&infoType=Downloads&platform=Macintosh&x=23&y=13 and you are now ready to install the Scanner Driver and EPSON Scan Utility v3.27.

May 03, 2009 | Epson Perfection V500 Flatbed Scanner

1 Answer

Epson Scan Reporting "Unable to write file" when scanning a photo on a Mac.


Do you have sufficient disc space? That is the only reason you should see an error like this.

Jun 08, 2008 | Epson Perfection V700 PHOTO Flatbed...

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