Question about Whirlpool Gold White-on-White 21.9 cu. ft. Conquest Side-By-Side Refrigerator with Ice and Water GD2SHAXLQ Side by Side Refrigerator

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Refrig door trays do not stay in place. Door studs too far apart.

Refrigerator door trays fall out due to door studs too far apart. It appears that the plastic door side supports have spread apart, and the tray studs are too short? Any suggestions? Are stud extensions available?

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Hi there. Take one of the trays to a hardware store or even a home depot and but a 12 inch piece of clear plastic tubing which fits snuggly over the studs. Cut the pieces just long enough so that the trays snuggly fit into the refrigerator door. This will solve your problem for a few cents compared to a very pricey repair kit from the manufacturer of the refrigerator. good luck.

Posted on Feb 01, 2009


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Our refrigerator door fell off, very unexpectedly. Never knew this could occur Why and how can we prevent it from happening again?

Hello, Ok first thing would be to click this link which is the schematic for the refrigerator door
if you look at the schematic shown part number 7 would be the upper hnge for the refrigerator door and 24 would be the lower hinge as well as 24 which are the screws that hold the hinge in place. Many times refrigerator door hinges tend to bend over time due to the amount of weight put on a door. In time with heavy loads this tends to bend the hinges or distort them mainly causing uneven sealing and in worser cases such as yours where most likely part of the hinge has broken, a door to fall off the unit. This can also happen due to screws that usually hold the hinge in place either upper or lower not being secured, rounded out screw holes, or missing screws. You basicly need to remove the hinges and the screws that normally hold the door on and inspect the hinges and the hinges securing screws for deformities or damage. If you are unable to locate an issue with either hinge and the screws then turn the door upside down and look at the hole the hinge goes into and assure that the hole is not rounded out or snapped in this area due to someone leaning down on the door itself. If you have any further questions or need any further diagrams as well message me back. I await your reply
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1 Answer

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1 Answer

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