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Re: Paper feeds not working
It appers that the steeper motor has jammed & which is why the motor drive chip has blown up!this chip is on the main board!
ideally u will need to change the motor & the main board also.better to trade in for an exchange offer as this machine has a toner & drum issue also! better to go for a new brother fax 2820
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There probably isn't a fuse. Or it's a non-replaceable one.
They suggest you allow it to cool for 20 minutes, when it becomes overheated it's supposed to shut down. Then in the case of a paper jam, try reverse, if that doesn't work, try forward again.
You need to try a thicker paper, Heavier stock to double print the page. Slightly more expensive. Recycled paper typically will not work for this type of function. I had this same problem and found this was the only solution.
Have you replaced the paper pick up & paper feed & paper sep. rollers? If not try to clean the rollers with Wd-40 or simple green. If the copier works better, you will need to replace the rollers. Good Luck
If the plate looks solid, then it's probably right where it should be. It sounds like a sort of ramp that feeds the paper into the fuser.
Start with the paper itself. Make sure it is in the machine properly. Here is a short guide on a few things to check:
Take one of those flat plastic rulers and push it through all over.. so that any forein ripped paper whatever, clears the way.. The paper is supposed to buckle on entry.. That's how it's designed. It could be a timing issue.. when the paper is fed in it buckles against the timing roller.. the roller turns only when its supposed to. Each sheet stays buckled against the timing roller until it turns, that's how the machine draws only one piece at a time. It's could be the feed clutch.. There's a little magnetic clutch that actuates the feed roller to pull the paper in. when this feed clutch gets weak it barely works or it slips and doesn't pull the paper in at the right time. I've replaced these often on my equipment.. but I've also found that static electricity plays a big role. If your area is too dry, the paper sticks together increasing the resistance, pulling either multiple pages or just too much resistance for the feed rollers.. screwing up the time.. Make all adjustments to the feed rollers first to ensure it's not a huge problem before you start looking for a clutch. Essentially if the paper doesnt make it into the feed roller on time it is a timing issue.. but it's starting from the feed rollers.
I also have the ML-2010R and I also had the paper feed problem. with warnings about paper jam around toner cartridge.
After a bit of reading and people mentioning the big roller that picks up the sheet of paper and that it needs replacement; I decided to carefully try to clean that rubber roller.
I used a brush and medical alcohol to clean the roller. After letting the roller dry I put in some paper and tried to print again and for me it works like a charm!
I had the same problem and to fix it there was a blue tray I had to pull out (the tray for the photopaper). Once it was pulled out so it was about flush with grey part beside it, the printer worked again. (The photopaper tray is just above where you put the regular paper.)
With all due respect to "sanjeevverma", solution #1 is nonsense; the Brother HL-5250DN paper tray is self-centering; in other words, there is only ONE position for the paper to sit in the tray ... the PROPER position (centered BTW); let's break it down:
paper not feeding correctly - if lollydoll is talking about the wrinkling, this a known problem with this print engine with no real solution; the feed mechanism design is extremely sensative to the moisture content of the paper (ie, if the printer is being used anywhere but a temperature and humidty controlled office -- good luck); thicker paper (eg, 24 pound paper - ask the Staples guy) may solve the problem if the temperature and humidity in your house isn't too far off the office norm (72°F and 50% R.H.); two items tucked in the corners of the manual (but not talked about by their tech support staff) are (1) paper path pressure release levers in the back (they are blue - check the manual to see how they work), and (2) there is a "thin" setting for the paper type on the printer's properties window; it has helped a little at my house; the only real solution is to print at least three copies of your documents; apparently getting the fuser up to temperature is key to getting non-wrinkled printouts.
paper doesn't feed at all - the roller at the front of the paper tray must be incredibly contaminated; use DENATURED ALCOHOL and cotton swabs to clean the roller and the other parts it touches; you can unplug the printer if you're worried about it
printing when no paper is present - BAD! this means either (1) there is a scrap of paper torn off and blocking the sensor - which is unlikely because the print-time diagnostics would catch that the sensor does not "cycle" when the paper supposedly passes through, or (2) the sensor is defective - in which case toss the printer and buy an H-P (spend at least $300, eh!)
don't get me wrong ... I LOVE my HL-5250DN (although I hate wasting all that paper and toner) ... but my first three lasers were HP's and they NEVER wrinkled or tore my paper ... I bought the Brother because it was twice as fast and printed duplex for half the money of the HP ... now I'll pay the difference in paper and toner but "c'est la vie"