Question about Panasonic KX-FL511 Plain Paper Laser Fax

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Paper feeds not working

Both paper feeds do not pull in paper when they're supposed to. Typically, there is a slightly burnt smell after trying. I haven't used this machine more than 20 times and already its totally useless.

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It appers that the steeper motor has jammed & which is why the motor drive chip has blown up!this chip is on the main board!
ideally u will need to change the motor & the main board also.better to trade in for an exchange offer as this machine has a toner & drum issue also! better to go for a new brother fax 2820

Posted on Feb 09, 2009

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Posted on Jan 02, 2017

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Take one of those flat plastic rulers and push it through all over.. so that any forein ripped paper whatever, clears the way.. The paper is supposed to buckle on entry.. That's how it's designed. It could be a timing issue.. when the paper is fed in it buckles against the timing roller.. the roller turns only when its supposed to. Each sheet stays buckled against the timing roller until it turns, that's how the machine draws only one piece at a time. It's could be the feed clutch.. There's a little magnetic clutch that actuates the feed roller to pull the paper in. when this feed clutch gets weak it barely works or it slips and doesn't pull the paper in at the right time. I've replaced these often on my equipment.. but I've also found that static electricity plays a big role. If your area is too dry, the paper sticks together increasing the resistance, pulling either multiple pages or just too much resistance for the feed rollers.. screwing up the time.. Make all adjustments to the feed rollers first to ensure it's not a huge problem before you start looking for a clutch. Essentially if the paper doesnt make it into the feed roller on time it is a timing issue.. but it's starting from the feed rollers.

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PRINTING PROBLEMS


With all due respect to "sanjeevverma", solution #1 is nonsense; the Brother HL-5250DN paper tray is self-centering; in other words, there is only ONE position for the paper to sit in the tray ... the PROPER position (centered BTW); let's break it down:

paper not feeding correctly - if lollydoll is talking about the wrinkling, this a known problem with this print engine with no real solution; the feed mechanism design is extremely sensative to the moisture content of the paper (ie, if the printer is being used anywhere but a temperature and humidty controlled office -- good luck); thicker paper (eg, 24 pound paper - ask the Staples guy) may solve the problem if the temperature and humidity in your house isn't too far off the office norm (72°F and 50% R.H.); two items tucked in the corners of the manual (but not talked about by their tech support staff) are (1) paper path pressure release levers in the back (they are blue - check the manual to see how they work), and (2) there is a "thin" setting for the paper type on the printer's properties window; it has helped a little at my house; the only real solution is to print at least three copies of your documents; apparently getting the fuser up to temperature is key to getting non-wrinkled printouts.

paper doesn't feed at all - the roller at the front of the paper tray must be incredibly contaminated; use DENATURED ALCOHOL and cotton swabs to clean the roller and the other parts it touches; you can unplug the printer if you're worried about it

printing when no paper is present - BAD! this means either (1) there is a scrap of paper torn off and blocking the sensor - which is unlikely because the print-time diagnostics would catch that the sensor does not "cycle" when the paper supposedly passes through, or (2) the sensor is defective - in which case toss the printer and buy an H-P (spend at least $300, eh!)

don't get me wrong ... I LOVE my HL-5250DN (although I hate wasting all that paper and toner) ... but my first three lasers were HP's and they NEVER wrinkled or tore my paper ... I bought the Brother because it was twice as fast and printed duplex for half the money of the HP ... now I'll pay the difference in paper and toner but "c'est la vie"

Sep 20, 2007 | Office Equipment & Supplies

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