Question about Dell Photo 964 All-In-One InkJet Printer

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Dell All-In-One Printer 946 - display gone haywire!

The display on my printer is no longer working - it still prints ok but i'm struggling with tthe other functionality. The display has black/blue stripes - how can I fix it pl?

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Re: Dell All-In-One Printer 946 - display gone haywire!

In short you cannot this is an LCD failure and printer these day dont get fixed. Try www.fixyourownprinter,com to see anything better turns up

Posted on Jul 31, 2007

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Describe your 946 All-In-One InkJet Printer Problem I'm running windows 7 on a Gateway laptop and managed to get it to print at one point but then installed some other items to get it to recognize...

This printer is not a wireless rpinter, so I guess you were trying to attach it to a print server of some type.

Try using these Recommended Wireless Router Settings,I use channel 11. I would make a new SSID to make connecting easier.

If your computer came with Windows 7, then follow the procedure below. If you upgraded your computer, the did you install the chipset drivers first. If using a Dell Computer that was upgraded, the desktop/notebook system utility and the chipset drivers need installed first or the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct Order

First run Delete Print Jobs to remove any stuck print job in the queue.

Disconnect the printer.

Download and run the patch(printer cleanup utility) until it prompts you to restart your computer.

Restart your computer. Make sure the printer is removed.
Manual Printer Driver Removal

Download the Vista 32-bit drivers for Windows 7 32-bit or the Vista 64-bit drivers for Windows 7 64-bit. Install the Vista drivers in the Vista
Compatibility mode You'll get a message, the printer is not connected. Connect the printer at this time(powered on).

Links to the patch/drivers can be found at...

Dell 946 Photo All-In-One Printer owners thread (W7)

Virus programs and firewalls will block communications.

If you need more help, please post in the Dell Printers Forum


Aug 24, 2011 | Dell 946 All-In-One InkJet Printer

1 Answer

Dell AIO Printer 946 I can't print a word document in black and white. When i click on printing preferences, it doesn't allow me to click on " print in black and white" Please help

In printing properties have you selected the 'grayscale' option, if still not working, in printer properties select maintenance > select Ink and cartridge settings > there select "black Ink only"

Jun 01, 2011 | Dell AIO Printer 946

1 Answer

Can you print to a Dell 946 All-In-One InkJet

Dell does not have Mac drivers for this printer. Your Dell printer was made by Lexmark and if you can find a similar printer on Lexmark’s website, it might or might not work. You can also try Gutenprint for Mac OS X which may or may not work.

Apr 21, 2010 | Dell 946 All-In-One InkJet Printer

1 Answer

Dell 946 printer has been working for over 2 yrs with Dell computer. Today computer says can not communicate with printer. Will not print from any program. Ran thru trouble shooting, disconnecting USB...

reinstall the printer driver and check the printer spooler started or not........... to start print spooler go to start...>run..then type services,msc then enter..>it will open a window....>open printer spooler service and restart it.....................

Nov 02, 2009 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

My Dell 946 All in One displays 'Right Cartridge Incorrect'

Install old cartriage, if you still have it, let the machine tell you that it is empty, then go through the install process with one of the new ones.  

Dec 19, 2008 | Dell 946 All-In-One InkJet Printer

1 Answer

Dell 946 Won't Print

turn off the printer.
disconnect the printer from the computer.
restart the computer.
conencted the printer after the computer is up, and all applications are loaded.
the computer should inform you the printer is connected.
send a test page to the printer.

Oct 27, 2008 | Dell 946 All-In-One InkJet Printer

1 Answer

Dell 946 printer

You need to set the size of your page on the printer preferences.
If you need more help you can see the manual of your printer here:

Sep 07, 2008 | Dell 946 All-In-One InkJet Printer

3 Answers

Dell 946 AIO printer won't stop beeping after firmware update attempt

Same thing happened to me....yesterday I went online at to download the latest firmware & driver for my Dell 946 Printer. After downloading the firmware the printer went haywire and is rendered useless. It emits beeps and the green power light will stay lit then flash every 3 seconds or so. There is no read-out on the lcd display.
I phoned Dell only to be told I should not have downloaded the firmware and that Dell does not recommend downloading firmware. If that is the case then why is the firmware listed on the Dell site with instructions to do so? I was advised that no support could be offered because the printer is out of warranty and was told to uninstall the printer and re-install. I have tried everything, including uninstalling printer, unplugging printer, etc. and nothing has helped. I have researched online and note that this is a recurrent problem. This problem is noted in the forums section of - I have followed directions listed in the forum section of as noted (see below websites) but this has not fixed the problem....

Since this seems to be a known problem and the problem is actually caused by downloading firmware from the Dell site I feel it is an injustice not to offer some type of support to rectify the problem. I have always bought Dell products and advised others to do so, but with this problem I feel that I will be changing my brand that I purchase.

I will be contacting Consumer Reports - I feel this warrants some type of recall!!

Feb 28, 2008 | Dell Photo 964 All-In-One InkJet Printer

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