Question about Kenmore 73502 / 73504 / 73509 Bottom Freezer Refrigerator

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Error message and not cooling Kenmore Bottom Freezer

My Kenmore Refrigerator has started making a loud noice and all of a sudden we got the error message "FF". Soon after, it stopped cooling altogether. The warranty ran out 2 weeks ago and I am frustated and stuick with a $1500 broken machine. Any ideas on how to fix?

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  • fperrino Jul 18, 2008

    Our fridge is 14 months old. Was working fine then heard a louder hum than usual. came down this morning to Er FF on the screen. since then the fridge is warming. Sears can't come till next week and of course we are out of warranty. since reading all these complaints is there any recourse against Sears that we can take as a group. TOO MANY WITH SAME PROBLEM. My fridge was $2000 and I do not have the money for a costly repair.

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First if you have not already complety defrost freezer, if this does not resolve check the defrost heaters are ok if not replace, if they are then the fault is the defrost sensor. Regars Advisor

Posted on Aug 23, 2007

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