Question about Gateway BCM94306MP Network Adapter

3 Answers


I CAnnot connect to the internet.. i was trying to free up some space on my gateway pc, and tried removing rarely used programs. I manually removed components necessary to connect to the internet.. I somehow deleted the ethernet hardware or something.. and cannot set up new connection as there is no lan icon.. How can I fix this issue ? is there something I can download to my laptop and somehow transfer to my desktop pc?

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  • oarodriguez4 Feb 01, 2009


  • oarodriguez4 Feb 01, 2009


  • oarodriguez4 Feb 01, 2009

    WIRED Sn# 0027144131

  • oarodriguez4 Feb 01, 2009



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3 Answers

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  • Master
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Go to Device Manager and see if your ethernet adapter has a yellow exclamation point next to it. If it does, then right click, properties, device driver, update device driver, and then have it scan your hard drive for the drivers. If they are not there, tyr the CD that came with your computer.
If you don't have a disk, then yes, you may need to go to the Gateway site and download the LAN drivers for your machine.

But I doubt that you removed the drivers. You may have removed some software, but not the drivers.

What symptoms of non-operation are you now having since deleting what you deleted?

I can help you through this, but I need to know where square 1 is first.

And what Operating System are you running?

Posted on Feb 01, 2009

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Go here scroll down and download this: Click Here
It will reinstall your hardware for you

Posted on Feb 01, 2009

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This can be easyly fixed by installing the lan software again. I need to know the brand and model of your computer.

Go ahead and accept this solution, send me the details and I'll make sure you get the correct software back into the computer.

Posted on Feb 01, 2009

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  • Ekse Feb 01, 2009


    Download the software
    move it to the computer
    install the software

    Is the problem solved?

  • Ekse Feb 01, 2009

    Is it wireless? or Wired?

    Can you find the serial number from the computer case?

  • Ekse Feb 01, 2009

    Do you remember the name of the program that was removed? Also are you using windows xp?

    Also if you could post me the device PNP ID for the device that is not installed.

    To do this press Start Then Run And type in msinfo32 On the computer where the problem is

    Now press the + next to components, as the list opens find the problem devices part click on it.

    Now you may need to maximise the window to full screen to see the full PNP device ID

    Please write down everything you see on the page
    For example:

    1394 net adapter

    PNP device ID

    The above is just a example and I need you to find and write down exactly what it gives you, send the details to me on this page.

  • Ekse Feb 01, 2009

    Thank you, I'm looking into it now.

  • Ekse Feb 01, 2009

    Ok This would be easyly solved if the computer had internet access I could remotely install it but I'll have to write it down for you.

    Follow my instructions exactly to get the driver installed.

    1. Download the driver file, 7512978.exe from the gateway support site, yes its the same file you already downloaded.

    2. Download winrar and install it, with this link

    Download the file, run it to install it or double click it. Install the program by clicking next next next next and ok or close at the end so the program is installed.

    Now you have winrar installed

    Find the downloaded driver file "7512978.exe" Right Click and select EXTRACT to 7512978\

    A new folder named 7512978 will be on your desktop or in the folder where you extracted the file.

    You will need to move this folder with all its contents to the right computer.

    3. Now that you have the folder and all the files on the computer where the driver is missing from.

    Right click on my computer and select manage.
    On the management window on the left side select Device manager.
    Now on the right side find the device with ! or ? mark or yellow mark, or unknown device. Right click on it and select properties. Then click on the drivers Tab and click update driver.

    Then Select the advanced option

    Now Remote the Check from the Cd rom option and change it to include this location in the search, follow the red arrows.

    Find the 7512978 folder
    Click ok

    follow the blue arrow and click next

    the driver should install.

    If any questions come up, click on continue anyway. If anything else comes up or if the driver is not found drop me a comment.

  • Ekse Feb 03, 2009


    Have you gotten the problem fixed? Do you need further assistance?

    What steps have you taken where have you got stuck or what happens?



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Can you post me all the details you find in your computer case, there is either a 10 digit serial code or 22 digit. post me everything you find.

Posted on Feb 01, 2009

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