An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert whose answer got voted for 20 times.
An expert who has answered 20 questions.
Re: Files have gone!
Do you mean you lost all of your MP3 files? If so, just copy them back to your device using the provided USB cable.
If you mean that you need to update/install the firmware on the device you can get the firmware files from:
and install them by using the guide(pdf) listed there as well.
Hope this helps.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
HI. In this case, a reinitialization procedure will be needed. The actual program may be corrupted or scrambled. To achive this type of reset, simply, Press and hold the [MENU] and [A--B/ ] buttons at the same time. Once that is done, your unit will be freshly initialized. Your settings and files will not be affected at all during the process. I will place a picture below of the device and the reset buttons labeled below that should be pushed at the same time to reset the unit.
If the reset does not produce positive result; This will confirm that the damage is severe and it will need to be reprogrammed by the manufacture.of the device. The device will need ot be sent by mail to the approriate service depot for this type of hardware repair.
a work around for this is to turn off your 504 then turn it on while holding the tv/lcd button which will boot into recovery/safemode then select recover partition, then plug your 504 into your PC it might need to be connected 1-2 times for it to be recognized but it will work. unfortunately updating the firmware doesn't seem to work.
Just had the same problem myself with an ihp120 I just bought off ebay. Here are the steps I took:
1. Prolific swearing
2. Prolonged sulk
3. Internet research
(I assume you have already been through these 3 to get to this stage)
4. I connected it to my PC via the USB lead - I could see all the files on the ihp120 and I backed them up to my hard drive.
5. In windows I right clicked the hard drive, to do a check for errors in the hard drive and to fix them -
It got about 80% of the way through, then the battery ran out - best to
check that first. When I turned it on again, 90% of the files
were back and visible on the mp3 player.
So basically, back up the files, charge it fully, do a disc error check in windows.