Volume made a couple of odd noises and then stopped speaking
We were traveling and the garmin, Jack, just made a couple of odd noises and then he just stopped speaking. We tried resetting as well as re starting, changing voice to Jill but no sound. The screen works fine but no verbal directions. Help We also checked the volume level and they are at 100%
Re: volume made a couple of odd noises and then stopped...
Plug a headset into the audio jack and see if there's audio when Jack or Jill speak. If no audio there, you've got a defective audio amplifier stage. If audio can be heard through a headset, you've got a blown speaker.
You'll need to send it back to Garmin for repair in either case, though in the case of a blown speaker, you <could> use external Ipod-type speakers, if you didn't mind the kludge.
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Go to Garmin's Web Updater webpage and download and install the program. Follow the directions to update the firmware and voices. TTS types are "Text To Speech" and will read and speak street names, like "Turn right to Elm Street, etc. Those that lack TTS are standard voices - they will only say "Turn right in 100 feet" in the same place on the road.
Go though the device menu settings and make sure that you have a voice selected "Jack US English" or "Jill US English" are the typical TTS voices chosen for US English speaking drivers.
Some of the voices on Garmin satnavs speak streetnames and others don't. Press Tools, then press settings, then press Language. You'll see the Voice name. Press it and select a different one. (American English Jack or Samantha TTS will speak the streetnames). Press OK and it should then be ok.
Contact Garmin Customer Support North America - Consumer Products Monday - Thursday: 8 AM - 6 PM, Friday 8
AM - 5 PM Central Time (closed holidays) US: 913-397-8200
US Toll Free: 1-800-800-1020 Canada: 1-866-429-9296
In order for the GARMIN 2620 to speak to you it must have the speaker attached. The speaker is included on the car adapter plug. Without this special 12V car adapter you will not be able to get sound from the Garmin 2620. If you have the adapter with the built in speaker, make sure the volume isn't muted, and is turned up by pressing and holding the Speak key or adjusting the volume on your 2620 remote.
On your GPS device, Touch settings>Select language>Select Voice and select the TTS(Test To Speech) man or women to speak.
Make sure the volume is up, and the mute is off.
The pre-recorded voices(those with out a persons name) have a limited vocabulary and do not speak names of locations or streets.
hope it helps you out